Note: The job is a remote job and is open to candidates in USA. Selective Insurance is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance. The Liability Claims Specialist-E&S will handle Garage auto property damage claims, focusing on coverage analysis, investigation, negotiation, and ensuring compliance with company policies and regulations.
Responsibilities
- Receives assigned auto claims and independently reviews/analyzes the policy forms and endorsements to determine applicable coverages, limits, deductibles and settlement calculations, as well as subrogation recovery opportunity
- Investigate coverage and issue applicable coverage letters
- Gathers appropriate documentation to support the claimed damages through phone/email contact with customers, vendors, and police departments (includes estimates, proof of ownership/value, required company forms, reports, invoices, etc.)
- Reviews damage documentation to determine loss amount. Negotiates settlements based on documentation presented, vendor contact/discussions, personal knowledge and experience, customer discussions and policy language
- Documents claim files, establishes and updates reserves throughout the life of the claim, maintains suspense system, processes expenses, prepares checks, updates MCS, and sends appropriate letters based on state regulations and company directives
- Explores salvage and subrogation potential, as well as arbitration opportunity
- Continuously reviews and analyzes investigative information to determine if file is eligible for fraud/SIU handling
- Enlists the assistance of vendors and/or other resources to help with remediation services or future analysis of auto damage or settlement values
- Ensures compliance with company, state and federal regulations
Skills
- Adjuster licenses in states requiring same
- Effective verbal and written communication skills
- Strong time management and organizational skills
- Negotiation and claim disposition skills with proven problem-solving ability
- Strong judgment and decision making skills
- Self-starter with ability to work independently
- Moderate proficiency with standard business-related software
- College degree preferred
- 1-5 years of Commercial and or Personal Lines Auto experience preferred
- Industry training/designations preferred
- Understanding of Garage Auto/Auto Dealer policy language and endorsements preferred
Benefits
- Comprehensive health care plans
- Retirement savings plan with company match
- Discounted Employee Stock Purchase Program
- Tuition assistance and reimbursement programs
- 20 days of paid time off
Company Overview
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