Note: The job is a remote job and is open to candidates in USA. National Debt Relief is scaling its marketing and product data infrastructure. We're hiring a Platform Manager to own the architecture, governance, and enablement of one of our strategic marketing, analytics, or experimentation platforms.
Responsibilities
- Own technical architecture and configuration standards for your assigned platform
- Define configuration, integration, and maintenance standards across environments
- Maintain governance documentation: implementation standards, naming conventions, data schemas, access controls, and operational best practices
- Partner with Data Engineering, Analytics Engineering, and Product Engineering to integrate the platform into the broader data ecosystem
- Build documentation, onboarding materials, and training so business teams can use the platform confidently and consistently
- Monitor data quality, reliability, latency, coverage, and adoption; define and track health metrics for the platform
- Serve as the internal subject matter expert for escalations and complex troubleshooting
- Own the vendor relationship: renewals, licensing, feature evaluation, and SLAs
- Identify opportunities to reduce technical debt and improve platform capabilities
- Customer Data Platform — event taxonomy and customer data governance
- Tag Management — tag architecture and deployment standards
- Partner Attribution — attribution models and commission configuration
- Experimentation & Feature Flags — experimentation frameworks and feature flag governance
- Platform integrations, downstream data quality, security, and access management (applies across all categories)
Skills
- Bachelor's degree in a relevant field (e.g., Data Analytics, Marketing, Computer Science, Information Systems) or equivalent practical experience
- 6 years of professional experience in MarTech, analytics engineering, growth engineering, or platform management
- Demonstrated experience owning or administering at least one enterprise-grade platform in a relevant category (Customer Data Platform, Tag Management, Experimentation & Feature Flags, or Partner Attribution)
- Experience working in a cross-functional environment spanning Engineering, Analytics, Product, and Marketing stakeholders
- Hands-on experience administering or governing an enterprise platform in one or more of the following categories: Customer Data Platform (Segment, mParticle, RudderStack), Tag Management (Google Tag Manager, Tealium, Adobe Launch), Experimentation & Feature Flags (Statsig, LaunchDarkly, Optimizely), Partner Attribution (PartnerStack, Impact, Everflow)
- Solid understanding of data flow through modern data ecosystems — collection, instrumentation, transformation, warehousing, downstream consumption
- Experience writing governance standards and implementation documentation
- Track record of driving cross-functional adoption without direct authority
- Strong troubleshooting instincts, with the judgment to balance technical depth against business impact
- Comfortable owning ambiguous scope independently in a fast-paced environment
- Computer competency and ability to work with a computer
- Prioritize multiple tasks and projects simultaneously
- Exceptional written and verbal communication skills
- Punctuality expected, ready to report to work on a consistent basis
- Attain and maintain high performance expectations on a monthly basis
- Work in a fast-paced, high-volume setting
- Use and navigate multiple computer systems with exceptional multi-tasking skills
- Remain calm and professional during difficult discussions
- Take constructive feedback
- Platform ownership experience in fintech, financial services, or high-growth tech
- Familiarity with Snowflake, dbt, Sigma, Salesforce, or similar cloud data platforms
- Experience with vendor contracts, licensing negotiations, or SLA management
- Experience supporting platform migrations or large-scale architecture changes
Benefits
- Generous Medical, Dental, and Vision Benefits
- 401(k) with Company Match
- Paid Holidays, Volunteer Time Off, Sick Days, and Vacation
- 12 weeks Paid Parental Leave
- Pre-tax Transit Benefits
- No-Cost Life Insurance Benefits
- Voluntary Benefits Options
- ASPCA Pet Health Insurance Discount
- Wellness Incentive Program
- Employee mentorship and leadership programs
Company Overview
Company H1B Sponsorship