Note: The job is a remote job and is open to candidates in USA. IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. They are seeking a highly organized and detail-oriented Marketing Support Specialist who will serve as a liaison between legal counsel and the marketing team, ensuring compliance and effective communication with customers.
Responsibilities
- Plan, initiate, and facilitate completion of Business Associate Agreements, as the customer-facing liaison between Client Legal Counsel and BSCI Legal Counsel and the Marketing team
- Track the progress of Agreements with client Legal counsel and BSCI Legal counsel and key stakeholders
- Follow up to ensure agreements are progressing through the review and approval process while ensuring all steps are being followed appropriately and in a timely manner
- Manage and track status of BAAs
- Communicate signed agreements once finalized
- Identify, communicate, and document issues and/or gaps across agreements
- This individual must adhere to compliance regulations
- Create, maintain, and recommend enhancements to policies and procedures that impact the BAA process and customer collaboration
- Track, analyze, and interpret metrics related to BAA process to identify trends and areas for continuous improvement
- Provide broad troubleshooting support for field teams and customers and support virtual training initiatives
- Create how-to documents and work instructions to support internal and external processes
- Coordinate with Health Care Professionals (HCP) and customer legal counsel, ensuring timely submission of requests following feedback, in alignment with compliance and transparency requirements
- Partner with internal stakeholders (Legal, Compliance, Customer Service and Marketing teams) to ensure consistent processes and accurate documentation across projects
Skills
- 4-year degree from accredited college or university
- Proven track record of excellent and timely customer service
- Highly organized with significant attention to detail required
- Proven ability to manage multiple projects and competing priorities with success and accuracy
- Strong organizational, communication, and project-management skills
- Proven expertise in Microsoft Office Suite, particularly Excel, PowerPoint, Word, and Salesforce
- Excellence in HCP relationship management
- 1-2 years industry experience in light medical device, pharmaceutical, or biotech preferred
Benefits
- Incentive plans
- Bonuses
- Health and welfare and/or other benefits
Company Overview
IQVIA provides analytics, compliance, and management solutions to the life sciences industry. It was founded in 1982, and is headquartered in Danbury, Connecticut, USA, with a workforce of 10001+ employees. Its website is https://www.iqvia.com.Company H1B Sponsorship
IQVIA has a track record of offering H1B sponsorships, with 167 in 2025, 294 in 2024, 261 in 2023, 229 in 2022, 208 in 2021, 180 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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