Note: The job is a remote job and is open to candidates in USA. Codes Health is a well-funded, growing company focused on automating medical records retrieval for lawyers and healthcare providers. The Medical Records Retrieval Lead will manage record retrieval operations, ensuring accuracy and compliance while improving processes and workflows.
Responsibilities
- Manage end-to-end record retrieval for assigned customers and providers
- Build, standardize, and continuously improve playbooks for high-volume hospitals, billing groups, and provider networks
- Ensure accuracy and compliance — clean ROIs, affidavits, billing records, and complete document sets with zero rework
- Surface workflow improvements and partner with engineering and product to help automate repetitive steps
- Collaborate with teammates to share learnings, standardize best practices, and raise our quality bar
Skills
- Significant prior experience in legal record retrieval. You should know the ins-and-outs of the retrieval process, providers, and records
- A strong work ethic and ownership mindset — you take pride in getting things done right
- Excellent communication skills — comfortable calling provider offices and following up until the job is done
- Organized and detail-oriented — able to manage multiple requests without dropping balls
- Tech-comfortable: quick to learn new tools and workflows
- A team player who cares about improving the process, not just checking boxes
Company Overview