Note: The job is a remote job and is open to candidates in USA. Tremendous is a global platform that facilitates payouts for businesses and is trusted by numerous organizations. They are seeking an Operations Analyst to enhance compliance operations, utilizing AI tools to analyze patterns and make informed decisions while balancing user experience and risk management.
Responsibilities
- Review account activity and make informed decisions using AI-assisted analysis. You'll investigate payment approval requests, flag anomalies through pattern recognition tools, and make sound judgment calls on approval or escalation, combining human judgment with AI insights
- Identify suspicious activity and fraud patterns. Learn about regulatory requirements as they come up and help implement them in your day-to-day work. Use AI tools to rapidly surface anomalies and patterns, freeing you to focus on the judgment calls that matter most
- Suggest process improvements that could make things more efficient or reduce risk. Document what you learn and share it with the team
- Balance compliance with user experience by using AI to process large datasets, draft communications, and analyze trade-offs at scale. Work cross-functionally with product, support, and business teams to make decisions that reduce risk and support scalable growth
Skills
- Strong analytical and problem-solving skills with exceptional attention to detail. You can take a messy situation, break it down, and see the pattern
- Familiarity with AI tools and a willingness to experiment with them for productivity. You don't need deep AI expertise, but you're comfortable learning to use LLMs, data analysis tools, or automation platforms to augment your work
- Clear communication and genuine collaboration. You work well across teams, explain complex topics simply, and aren't afraid to ask for context
- Comfort with multitasking, prioritization, and staying organized amid competing demands
- An ownership mindset and genuine curiosity. You take responsibility for outcomes, seek continuous improvement, and think about how decisions affect users
- At least 2 years in an operational, compliance, or related role
- Startup or fintech experience is a plus
Benefits
- 100% covered health (US)
- Unlimited PTO
- 12-16 weeks paid parental leave
- Fully remote. Work from anywhere in the Americas
Company Overview