Note: The job is a remote job and is open to candidates in USA. ArcLight Consulting, an Addison Group Company, is dedicated to ensuring that Cloud Solutions clients are successful with their investment. They are seeking an experienced Oracle HCM Cloud Senior Consultant to join their Customer Success / Managed Services team to lead complex troubleshooting, design, and implement enhancements while serving as a trusted advisor to clients.
Responsibilities
- Serve as the primary functional expert for assigned Oracle HCM Cloud modules
- Lead the resolution of complex functional and technical issues, including root cause analysis and cross‑module troubleshooting
- Act as a trusted advisor to clients, guiding them on best practices, optimization opportunities, and roadmap planning
- Configure, test, and document advanced system changes, enhancements, and reports
- Lead the design of new functionality, ensuring alignment with client requirements and Oracle best practices
- Oversee quarterly updates, regression testing, and release impact assessments
- Manage and troubleshoot system integrations, working closely with technical teams
- Collaborate with Oracle Support and third‑party vendors to resolve escalated issues
- Provide functional requirements and validation for integration updates
- Lead client meetings, workshops, and solution discussions
- Deliver end‑user training and create high‑quality support documentation
- Communicate project status, risks, and recommendations to stakeholders
- Identify and implement process improvements and automation opportunities
- Mentor and review the work of Consultants and junior team members
- Contribute to internal knowledge sharing and best‑practice development
Skills
- 5+ years of consulting or HRIS experience supporting Oracle HCM Cloud
- Deep expertise in Workforce Management: Payroll, Time & Labor, Absence
- Strong understanding of HR processes and cross-module dependencies
- Proven ability to lead client discussions, design solutions, and manage complex issues independently
- Excellent communication, presentation, and stakeholder-management skills
- Bachelor's degree in Business, HR, Computer Science, or related field (or equivalent experience)
Benefits
- Annual incentive compensation potential of up to 20%, paid in quarterly installments.
- Competitive healthcare benefits
- 401k retirement plan including employer match
- Monthly reimbursement program to fuel your mind, body, and soul
- Paid time off and company paid holidays
- Paid parental leave
- Family planning reimbursement program
- Life insurance, short- and long-term disability coverage options
- Employer Assistance Program
- Learning and Development resources
- Commitment to work-life balance and comprehensive onboarding and on-going personal and career development
- Accommodations are available upon request throughout the recruitment process.
Company Overview