Note: The job is a remote job and is open to candidates in USA. Baptist Health is recognized as a top place to work in healthcare, providing a full spectrum of preventive and specialty care. They are seeking a Full-Time Patient Access Representative II to join their Financial Clearance team, responsible for verifying patient eligibility and processing authorization requests in a fast-paced environment.
Responsibilities
- Registering patients accurately and efficiently
- Utilizing of multiple systems and interfaces
- Cross-Training in order to work in multiple patient access areas
- Maintaining service excellence to patients and visitors for face-to-face and telephonic encounters
- Contributing to PAS Goals as defined annually
- Possessing a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO
- Maintaining a professional relationship with all clinical and non-clinical team members
- Being able to articulate compliance documentation and ensure completion of required patient consent forms
- Maintaining patient privacy in accordance with HIPAA guidelines
- On Call Team during week-long rotations
- Flexibility to work on a rotating schedule
- Selecting a region containing 4 Baptist Facilities and traveling to assignments within
- Coaching team members and providing quality feedback to increase compliance and accuracy
Skills
- High school diploma (or higher) Required
- Verifying patient eligibility with insurance companies
- Submitting and/or verifying authorization requests
- Processing 70+ accounts/requests a day
- Strong communication skills
- Background in healthcare and insurance
- Understanding of authorizations
- Registering patients accurately and efficiently
- Utilizing multiple systems and interfaces
- Cross-Training in order to work in multiple patient access areas
- Maintaining service excellence to patients and visitors for face-to-face and telephonic encounters
- Possessing a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO
- Maintaining a professional relationship with all clinical and non-clinical team members
- Articulating compliance documentation and ensuring completion of required patient consent forms
- Maintaining patient privacy in accordance with HIPAA guidelines
- On Call Team during week-long rotations
- Flexibility to work on a rotating schedule
- Selecting a region containing 4 Baptist Facilities and traveling to assignments within
- Coaching team members and providing quality feedback to increase compliance and accuracy
Benefits
- Up to $1,000 Sign-On Bonus
- Shift Details: Monday through Friday 9:00am-5:30pm
Company Overview