Note: The job is a remote job and is open to candidates in USA. EverQuote is a leading online marketplace for insurance shopping, and they are seeking a Pre-Sales Representative to engage potential clients and qualify them for the quoting process with agents. The role involves answering calls, building rapport with clients, and ensuring a smooth transition to agents while meeting weekly goals.
Responsibilities
- Answering inbound calls or making outbound calls, engaging leads in conversation
- Using your strong communication skills to build a rapport with potential clients
- Making quick decisions to qualify the potential client and transfer to a live agent
- Taking the lead in introducing the potential client with the appropriate agent
- Working to reach weekly goals and quality transfer rates
- Pivoting quickly with script, consumer engagement and process changes
Skills
- Physically located within the United States
- Strong communication skills
- Ability to build rapport with potential clients
- Ability to make quick decisions to qualify potential clients
- Ability to introduce potential clients to the appropriate agent
- Ability to work towards weekly goals and quality transfer rates
- Ability to pivot quickly with script, consumer engagement and process changes
- Ability to speak clearly and articulately without being overly verbose or talkative
- Demonstrate tenacity and willingness to persevere through calls
- Ability to learn relevant phone and computer platforms quickly
- Prior experience with phone sales or call center work
Company Overview
- EverQuote is an independent insurance marketplace and is a free service that helps consumers compare quotes on auto insurance. It was founded in 2010, and is headquartered in Cambridge, Massachusetts, USA, with a workforce of 201-500 employees. Its website is https://www.everquote.com/.