Note: The job is a remote job and is open to candidates in USA. Extreme Networks is a global networking leader that provides cloud-driven networking solutions to over 50,000 customers. They are seeking a Principal Cloud Operations Engineer to lead cloud infrastructure implementation initiatives, provide technical leadership in cloud architecture, and optimize operational excellence while leveraging AI and cloud service provider platforms.
Responsibilities
- Provide technical leadership in cloud architecture, operational excellence, reliability, and cost optimization across large-scale production environments
- Stay current with industry trends and best practices, and leverage AI technologies and cloud service provider platforms (AWS, Google Cloud, and Azure) to improve operational efficiency, scalability, security, and resiliency
- Design and ensure secure, reliable, and high-performance communication across multiple regions and cloud service providers
- Configure, tune, and operate middleware services, including SQL and NoSQL databases, messaging and streaming platforms, and related infrastructure components
- Evaluate, recommend, and lead the adoption of CloudOps and DevOps tools, platforms, and automation solutions
- Troubleshoot complex production infrastructure and application issues, providing deep technical expertise and hands-on support when required
- Drive root cause analysis (RCA), implement corrective actions, and establish preventive measures to avoid recurrence
- Collaborate closely with engineering cloud architects in system design discussions, architecture reviews, and whiteboard sessions
- Partner with Development, QA, SRE, and external service providers or carriers to resolve issues and improve system reliability
- Design, implement, and evolve deployment automation platforms for Kubernetes-based microservices
- Improve service availability, performance, and scalability through automation, tooling, capacity planning, and process improvements
- Analyze system and service performance, identify bottlenecks, and deliver actionable recommendations to improve efficiency and resilience
Skills
- BS level technical degree required
- 8+ years of experience in a CloudOps / DevOps role
- Hands on experience with AWS or any public cloud (Azure, GCP etc.)
- Knowledge of Linux, security and networking fundamentals
- Working knowledge of container-based architecture and deployment (Docker, Kubernetes.)
- Working knowledge of deployment automation development (Terraform, Helm, ArgoCD)
- Experience in diagnosing and resolving complex application problems
- Working knowledge of Elasticsearch, PostgreSQL, Redis, Ignite, Flink, Kafka, and RabbitMQ
- Experience with monitoring tools (Nagios, Grafana, Prometheus)
- Strong follow-through and initiative to stay with issues until they are resolved
- Comfortable working within a distributed team located in multiple time zones
- Computer Science or Engineering background preferred
- Experience with cloud security and compliance implementation is a plus
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