Note: The job is a remote job and is open to candidates in USA. Reddit is a community of communities that values shared interests and authentic conversations. They are seeking a Principal Technical Program Manager, Performance to lead initiatives aimed at improving the speed, reliability, and quality of the user experience across their platforms.
Responsibilities
- Partner with Client Platforms, product engineering, Infrastructure, data science, and senior technical leaders to translate performance strategy into executable programs across mobile, web, and shared platform systems
- Define and drive the operating model for sustained performance improvement, including how teams prioritize work, how success is measured, how regressions are prevented, and how risks are escalated or resolved
- Drive the organizational change required for performance to become a durable part of Reddit’s engineering culture, moving teams from reactive efforts to shared standards and repeatable mechanisms
- Develop communication and enablement mechanisms that bring engineers and leaders along for the journey, including leadership forums, working groups, documentation, decision reviews, and clear narratives that connect performance work to user and business outcomes
- Build measurement systems that distinguish real user experience improvement from shallow metric movement
- Drive performance governance and adoption in a way that preserves team ownership while ensuring user experience, reliability, release quality, experimentation discipline, and business guardrails are not afterthoughts
- Use technical judgment to challenge assumptions, identify systemic risks, and guide tradeoffs across client architecture, observability, experimentation, release health, and production reliability
Skills
- 14+ years of experience across technical program management, engineering, infrastructure, client platforms, mobile or web platforms, performance engineering, reliability, observability, or related technical domains
- Led multi-year, multi-organization technical programs with executive visibility and ambiguous ownership
- Comfortable operating with senior executives while still understanding the technical details that make or break execution
- Deep fluency in performance and reliability systems: client platforms, app health, observability, experimentation, release quality, user journey measurement, infrastructure, or production readiness
- Understand performance beyond individual metrics
- Ability to reason about user experience, platform tradeoffs, technical debt, regression prevention, and the organizational mechanisms required to make improvements last
- Highly data-driven, but skeptical of shallow metrics
- Know how to build measurement systems that connect technical improvements to user, business, and engineering outcomes
- Exceptional cross-functional operator and communicator
- Bring people together, create clarity through the right leadership channels, build trust across functions, and translate complex technical and organizational change into clear narratives
- Led meaningful organizational change, not just program execution
- Know how to shift behavior across teams by listening to concerns, creating shared language, and making the desired path easier than the status quo
- Get things done
- Not satisfied with status reporting, process theater, or activity metrics
- Land outcomes and help teams understand the difference between motion and impact
- Pragmatic and iterative
- Can introduce structure without making teams feel constrained
- Experience leading performance, reliability, client platform, mobile platform, web platform, infrastructure modernization, observability, or experimentation programs at large scale
- Experience with mobile or web performance, including app startup, rendering, media delivery, networking, caching, crashes, hangs, release quality, or user journey performance
- Experience building durable operating mechanisms after incident, war room, or Code Yellow style mobilizations
- Experience with experimentation systems, holdouts, guardrail metrics, and tradeoff decisions where user experience, engagement, and business metrics need to be evaluated together
- Experience building adoption strategies for internal platforms, observability systems, performance tooling, or engineering practices
- Experience working in fast-moving environments where technical strategy, organizational design, and execution mechanisms are evolving at the same time
Benefits
- Comprehensive Healthcare Benefits and Income Replacement Programs
- 401k with Employer Match
- Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
- Family Planning Support
- Gender-Affirming Care
- Mental Health & Coaching Benefits
- Flexible Vacation & Paid Volunteer Time Off
- Generous Paid Parental Leave
- Equity in the form of restricted stock units
- Commission (depending on the position offered)
- Medical, dental, and vision insurance
- 401(k) program with employer match
- Generous time off for vacation
- Parental leave
Company Overview
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