Note: The job is a remote job and is open to candidates in USA. Avalara is looking for a Product Manager to manage the roadmap of their SAP connector portfolio, focusing on SAP S/4HANA and integrations with the SAP Business Technology Platform. This role is critical for ensuring Avalara remains the preferred tax compliance partner within SAP's ecosystem and involves collaboration with various teams to deliver impactful product strategies.
Responsibilities
- Maintain an understanding of SAP S/4HANA architecture, APIs, and integration points, along with how how SAP BTP works with core ERP systems
- You will have ownership of Avalara products that integrate with SAP (AvaTax, Returns, Exemption Certificate Management, Cross-Border, e-Invoicing)
- Stay ahead of SAP's roadmap, ecosystem changes, and BTP capabilities, ensuring Avalara's connectors evolve in step
- Understand the competitive landscape for tax automation in SAP environments and articulate Avalara's differentiators
- Lead the strategy, roadmap, and Plan of Record (POR) for assigned SAP connectors
- Write detailed product requirements, user journeys, and acceptance criteria that define connector features, data mappings, and API dependencies
- Partner with TPMs, Engineering, and Architecture teams to design, and validate scalable, secure, and performant integrations
- Work with Tax Technologists (TTs) to ensure product direction is grounded in real-world deployment realities, translating implementation feedback into applicable roadmap priorities
- Be the subject matter expert for your assigned SAP domains
- Guide understanding across Engineering, TPMs, TTs, partner teams, and Support, establishing clear boundaries between product strategy (PM owned) and implementation execution (TT owned)
- Coordinate with external partners and Strategic Partner Managers to align Avalara's connector roadmap with SAP's product direction
- Define and lead how AI enhances Avalara's SAP connectors
- Lead programs that apply AI to simplify guided setup, automate data mapping, detect errors, and deliver explainable compliance insights
- Be the senior escalation point for product-level SAP connector customer issues
- Collaborate with Customer Support and TTs to resolve escalations, identify causes, and feed customer insights back into product strategy for continuous improvement
- Define and report on key performance indicators (KPIs) including connector adoption, implementation time-to-value, customer satisfaction, and API performance
- Provide clear, executive-ready updates on delivery outcomes and benefits for leadership reporting (SteerCo and Operational Dashboards)
Skills
- 5+ years of product management experience in enterprise SaaS, tax technology, or software integrations
- Comprehensive knowledge of the SAP ecosystem, specifically SAP S/4HANA and SAP BTP, and the complexities of enterprise software deployments
- Experience managing a product roadmap, write clear requirements, and build measurable results
- Proficiency in defining clear roles and collaborating in diverse teams (Engineering, TPMs, Implementation SMEs)
- Expertise with communicating complex technical concepts to both team members and external partners
- Background in tax compliance, FinTech, or ERP/financial systems
- Experience building AI-infused product features
Benefits
- Paid time off
- Paid parental leave
- Many Avalara employees are eligible for bonuses
- Private medical, life, and disability insurance
- Inclusive culture and diversity
- 8 employee-run resource groups, each with senior leadership and exec sponsorship
Company Overview