Note: The job is a remote job and is open to candidates in USA. Nava is a consultancy and public benefit corporation focused on improving government services. They are seeking a Program Manager to lead delivery and client engagement on strategic contracts, ensuring positive outcomes and strong relationships with government partners.
Responsibilities
- Exceed the expectations of our government partners by cultivating strong, trusting relationships and maintaining high situational awareness at the agency level
- Proactively detect risks and work collaboratively with the delivery team and program stakeholders to effectively resolve them (issues can span delivery, process, culture, expectation setting, staffing, contract milestones, finances)
- Engage our clients on a continuing basis to ensure their needs are met or exceeded, understand their vision, collaboratively solve issues, and communicate our progress transparently
- Maintain awareness of the broader project landscape and potential for new opportunities and risks and grow your portfolio accordingly with surge contract line item numbers (CLINs), option years, and negotiations with prime contractors
- Collaborate across projects and across the organization to proactively anticipate and solve problems across delivery
- Support the creation of delivery environments built on mutual trust between government partners and our team
- Scale efforts through a team of project managers and other functional delivery leads
- Manage all the contracts and finances on within your portfolio in coordination with the finance team and coordinate necessary contract modifications
- Set and uphold standards for delivery excellence and client service
- Apply Nava's policies and guidance at the program level (E.g. utilization guidance)
- Participate in developing on and delivering company objectives and key results
Skills
- Experience with Custom Software or Cloud infrastructure programs/projects
- Experience working with or for government agencies
- Experience with growing agile development teams and the challenges of managing a project at scale
- Ability to demonstrate experience leading projects with significant complexity, including managing milestones, dependencies, and integrations with significant risk, uncertainty or scale
- Experience using agile frameworks like scrum, kanban, or SAFe and familiarity with agile development practices such as continuous integration and continuous delivery
- You are an empathetic communicator and relationship builder – you take a service-oriented approach to supporting the program team and our clients
- Adaptable problem solving and ability to deal with multi-dimensional challenges involving many organizations, processes, cultures, and technologies
- You are highly organized and care deeply about building and growing a sustainable, culture-conscious business
- A strategic approach to delivery planning and contract management over the medium-term and long-term
- An iterative approach to execution that emphasizes rapid team progress
- Ability to maintain broader situational awareness beyond the immediate team
- Excellent written and verbal communication skills
- Occasional travel
- Legal authorization to work in the United States
- Ability to meet any other requirements for government contracts for which candidates are hired
- Work authorization that doesn't require visa sponsorship, now or in the future
- May be subject to a government background check or security clearance, depending on the contract
- Program Management experience within a government space
- Experience launching new production systems with high public visibility
- Experience with long term, complex, and ambiguous IT modernization efforts
- Experience with using common project management tools like Jira and Confluence
- Project management in a government context
- Track record of introducing and expanding agile transformation and pursuing best practices in project management with clients and stakeholders
- Experience managing projects that provide production operations and support alongside ongoing product/feature development
Benefits
- Comprehensive medical, dental, and vision plans to support your overall health needs
- Nava provides disability, life, and accidental death insurance at no cost
- Vacation, holidays (including Juneteenth), and floating holidays to rest and recharge
- Enjoy 12 paid federal holidays each year on top of your regular PTO
- When Nava meets its goals, eligible employees receive a performance-based annual bonus
- Paid time off for new parents, plus weekly meals delivered to your home
- Full platform offering physical, mental, & emotional health resources & support tools
- See doctors online with no copay through a virtual visit program (depending on available providers)
- Earn extended unpaid leave after continuous service for personal growth or rest
- Nava matches 4% of your salary to support your retirement savings plan
- Remote-first environment with flexibility built around your schedule and responsibilities
- Company laptop & setup assistance provided via Staples for remote work needs
- Monthly reimbursement to help offset eligible home office utility expenses
- Internal training programs and resources to help grow your professional skills
- LinkedIn Learning access & an annual allowance for courses, tuition, & certs
- Get rewarded when you refer great people who join the Nava team
- Pre-tax commuter programs to support in-office travel when applicable
- A collaborative and remote-friendly team environment where people genuinely care
Company Overview