Note: The job is a remote job and is open to candidates in USA. Curana Health is a national leader in value-based care focused on improving the health and dignity of older adults. They are seeking a highly motivated Salesforce Platform Administrator to manage their Salesforce ecosystem, enhance platform capabilities, and collaborate with various business teams to drive strategic initiatives.
Responsibilities
- Serve as a key owner and steward of the Salesforce platform, ensuring it remains scalable, reliable, and aligned with business needs
- Manage and enhance Salesforce administration, including user access, security, permissions, flows, validation rules, reporting, dashboards, and data integrity
- Partner with stakeholders across multiple business functions to gather requirements, identify opportunities, and develop solutions that improve business processes
- Translate business needs into scalable Salesforce configurations and enhancements
- Support platform governance, data quality initiatives, and ongoing optimization efforts
- Collaborate with Marketing, Business Development, Operations, and leadership teams to understand priorities and build a strategic Salesforce roadmap
- Help evaluate new Salesforce capabilities and recommend solutions that improve efficiency and business outcomes
- Prioritize and coordinate enhancements across multiple stakeholder groups and competing business needs
- Communicate technical concepts clearly to non-technical audiences, including leadership teams
- Configure, develop, and support Salesforce solutions that drive business value
- Assist with integrations between Salesforce and other enterprise systems
- Troubleshoot complex platform, process, and data issues
- Support Salesforce Marketing Cloud initiatives, including automation, campaigns, journeys, integrations, and data management
- Participate in the ongoing expansion and enhancement of Salesforce capabilities across the organization
Skills
- 5+ years of hands-on Salesforce Administration experience supporting complex business environments
- Experience supporting Salesforce CRM environments, including Sales Cloud, Service Cloud, Healthcare Cloud, or similar Salesforce platforms
- Demonstrated expertise in: Flow Builder, Validation Rules, Security & Permissions, Reporting & Dashboards, Data Governance & Data Quality
- Experience supporting or partnering with Marketing teams utilizing Salesforce Marketing Cloud
- Experience developing, enhancing, or delivering Salesforce solutions for sales, marketing, business development, or customer-facing teams
- Experience with Salesforce development, integrations, APIs, custom development, and troubleshooting technical issues
- Ability to translate business requirements into scalable Salesforce solutions
- Experience working directly with multiple stakeholder groups and business leaders
- Strong communication and relationship-building skills, with the ability to explain technical concepts in business terms
- Experience operating in a fast-paced, matrixed environment with competing priorities
- Salesforce Marketing Cloud expertise, including: Journey Builder, Automation Studio, Data Extensions, Segmentation and campaign execution
- Salesforce Healthcare Cloud experience
- Healthcare industry experience
- OmniStudio experience, including: OmniScripts, FlexCards, DataRaptors
- Experience with PDF or document generation solutions
- Experience leading Salesforce roadmaps, release planning, and platform strategy
- Experience presenting recommendations or solutions to leadership teams and executives
- Experience mentoring or guiding less technical Salesforce team members
- Salesforce Administrator
- Salesforce Advanced Administrator
- Marketing Cloud Engagement Administrator
- Salesforce Platform App Builder
- OmniStudio Consultant
Company Overview
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