Note: The job is a remote job and is open to candidates in USA. Interdependence is a forward-thinking PR agency redefining the industry through innovative digital solutions. They are seeking a Senior Account Manager to lead strategic online reputation management programs across various sectors, focusing on developing reputation strategies and managing client relationships.
Responsibilities
- Serve as the lead client contact on high-touch ORM accounts, ensuring strong relationships and effective execution
- Develop comprehensive digital reputation strategies grounded in search behavior, brand narrative, and stakeholder sentiment
- Guide and oversee content optimization and SEO initiatives targeting Google, AI search engines, and review platforms
- Monitor search engine results pages (SERPs) and implement proactive and reactive tactics to improve visibility and sentiment
- Collaborate with internal teams including SEO specialists, writers, designers, and analysts to execute multi-channel ORM campaigns
- Deliver clear, actionable reporting and insights that demonstrate impact and inform future strategies
- Coordinate ORM strategy with earned media and executive visibility teams
- Stay up to date with platform changes, algorithm updates, and AI developments affecting digital reputation
- Present findings, recommendations, and strategy roadmaps to senior clients and executive stakeholders
Skills
- 7–9 years of experience in digital communications, SEO, or online reputation management
- Proven success managing client-facing ORM or SEO programs in an agency or consultancy environment
- Deep understanding of search algorithms and AI-driven search trends (e.g., ChatGPT, Perplexity, AI Overviews)
- Exceptional writing, editing, and messaging skills—especially for executive content, thought leadership, and branded search results
- Proficiency with tools such as SEMrush, Ahrefs, Meltwater, Google Analytics, Sprinklr, and review monitoring platforms
- Strong analytical abilities and experience translating data into actionable insights
- Excellent client management and presentation skills; calm and strategic under pressure
- Experience handling sensitive or crisis-related situations with discretion and professionalism
- Experience working with high-profile individuals and executives, particularly in healthcare, tech, or legal contexts
- Familiarity with generative AI tools and large language model optimization for brand management
- Background in journalism, strategic communications, or digital marketing
Benefits
- Comprehensive medical/dental/vision coverage
- Vacation/sick leave/holiday PTO
- 401(k)
- Flex Fridays
- Flexible remote work options
- Summer Fridays
Company Overview