Note: The job is a remote job and is open to candidates in USA. Voya Financial is committed to providing financial opportunities for individuals and communities. The Senior Strategic Relationship Manager will manage key partnerships with employee benefits distribution partners, ensuring that expectations are met and exceeded while fostering long-term relationships.
Responsibilities
- Serve as the primary relationship manager for Voya Health Solutions strategic distribution partners, operating with a high degree of independence
- Act as the first point of contact for partner carrier relations regarding issue resolution, product inquiries, process guidance, and overall relationship management
- Lead ongoing partnership activities including:
- Regular status calls and strategic update meetings
- Process discussions and alignment efforts
- Documentation of agreed-upon terms and conditions
- Develop and deliver internal and external presentations on Voya products, services, and partnership strategies
- Create, manage, and track action plans to ensure commitments are fulfilled and partner expectations are met
- Communicate strategic relationship updates to internal stakeholders and field partners, ensuring consistent messaging across:
- Executive Regional Managers, Regional Directors, Sales Representatives, and Client Representatives
- Sales Support, Implementation, Underwriting, Product, and Actuarial teams
- Support and lead contributions to Requests for Information (RFIs) and other business development initiatives as a subject matter expert
- Assist with single-case RFIs and questionnaires related to strategic partnership agreements and provisions
- Partner with distribution partners and Voya Legal to draft, negotiate, and execute agreements, including:
- Supplemental Compensation Agreements
- Single-Case Agreements
- Technology Agreements
- Marketing Agreements
- Collaborate with the Strategic Relationship Senior Leadership Team to drive productive, profitable, and sustainable partnerships
Skills
- Bachelor's degree or equivalent experience
- 5+ years of experience in employee benefits or the insurance industry
- Strong consultative and strategic problem-solving skills
- Proven ability to build, manage, and sustain relationships with key stakeholders
- Demonstrated ability to manage multiple high-priority initiatives simultaneously
- Excellent communication, presentation, negotiation, and conflict management skills
- Strong business and financial acumen
- Solid understanding of underwriting and risk concepts
- Strong computer proficiency
- Ability to travel as needed
- Insurance licensing
- Experience mentoring or leading others
- Presale expertise with the ability to influence and support sales outcomes
- Demonstrated success in data analysis and translating insights into recommendations
Benefits
- Health, dental, vision and life insurance plans
- 401(k) Savings plan 6 with generous company matching contributions (up to 6%)
- Voya Retirement Plan 6 employer paid cash balance retirement plan (4%)
- Tuition reimbursement up to $5,250/year
- Paid time off 6 including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
- Paid volunteer time 6 40 hours per calendar year
Company Overview
Company H1B Sponsorship