Note: The job is a remote job and is open to candidates in USA. Cognizant is seeking a Senior QA Lead with Healthcare Platforms experience to drive quality assurance strategy and execution across complex healthcare platforms. The role involves collaborating with client stakeholders and cross-functional teams to ensure high-quality releases aligned with business goals.
Responsibilities
- Act as the single point of contact (SPOC) for QA, building strong relationships with client stakeholders and influencing quality outcomes
- Align QA strategy with Agile sprint and release cycles while ensuring coverage of business-critical workflows
- Lead and coordinate offshore QA teams for execution, status reporting, and delivery tracking
- Facilitate Agile ceremonies including daily stand-ups, sprint planning, backlog grooming, and retrospectives
- Drive adoption of automation, AI-driven solutions, and testing tools to improve efficiency and quality
- Manage integration testing efforts, including dependencies across systems and third-party applications
- Monitor QA progress, risks, and metrics, ensuring transparency and proactive issue resolution
- Strengthen team capability through coaching, process improvements, and continuous skill development
Skills
- 8+ years of experience on QA
- Strong expertise in Facets platform within healthcare domain
- Proven experience in Enrollment and EAM (Medicare Enrollment) processes
- Ability to manage and coordinate within a multi-vendor environment
- Solid understanding of Agile methodologies and QA processes, with ability to enforce best practices
- Experience leading QA teams and managing end-to-end testing delivery
- Strong client-facing communication, stakeholder management, and influencing skills
- Experience handling integrations, dependencies, and enterprise-level systems
- Experience in test automation frameworks and tools
- Exposure to AI-driven QA/automation solutions
- Demonstrated ability to drive process improvements and innovation in QA
- Experience working in distributed/onshore-offshore team models
- Strong analytical mindset with a focus on continuous improvement
Benefits
- Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Company Overview