Note: The job is a remote job and is open to candidates in USA. Mass Markets is a rapidly growing tech-enabled business services company in the USA, specializing in Customer Experience and Business Process Outsourcing. They are seeking a Senior Sales Manager to drive growth by developing new business opportunities and building client relationships, requiring strategic selling skills and exceptional communication abilities.
Responsibilities
- Conduct cold calls, prospect, and engage in lead generation activities to maintain a robust sales pipeline
- Identify and connect with decision-makers within target organizations
- Present and sell a range of customer experience measurement services, including mystery shopping, contact center services, merchandising, analytics, and consumer insight research
- Collaborate with team members to develop effective sales strategies tailored to client needs
- Articulate the company’s value proposition in a way that resonates with potential clients
- Work with internal teams to design and propose profitable programs that align with client objectives
- Maintain a thorough understanding of competitive offerings and market trends to inform sales strategies
- Evaluate client needs and gauge interest during initial discussions
- Prepare and present service proposals and formal presentations to prospective clients, both virtually and in person
- Stay informed about new product offerings and market strategies to maintain a competitive edge
Skills
- Bachelor's degree required
- 5-7 years of direct, outside sales experience with a proven track record of selling complex, consultative services to large corporations, including Fortune 500 companies
- Minimum of 5 years' experience selling merchandising, mystery shopping, or research/information services to verticals such as Retail, Restaurant, Petro Convenience, Telecom, Grocery, CPG, Banking, and Hospitality
- Proven ability to exceed sales quotas consistently
- Demonstrated experience building and maintaining relationships with C-suite executives
- Exceptional attention to detail
- Strong organizational and time management skills to thrive in a fast-paced environment
- Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) and sales contact software
- Track record of developing and implementing winning sales strategies
- Exceptional communication and presentation skills
- Willingness to travel frequently for client meetings and presentations
- Must be authorized to work in the country where the job is based
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint
- Must be willing to submit to drug screening
Company Overview