Note: The job is a remote job and is open to candidates in USA. Twilio is a company that shapes the future of communications and empowers millions of developers worldwide. They are seeking a Social Media Specialist to build community and increase brand awareness through compelling content and effective management of social channels.
Responsibilities
- Create compelling, on-brand content showcasing our customers, capabilities, and culture
- Manage our social channels including LinkedIn, Instagram, Facebook, X, and help us launch our TikTok
- Help execute our editorial calendar and campaigns
- Manage Twilio’s employee advocacy program, equipping our global and regional teams to share content
- Engage and build our community of technical developers, consumers, and business decision makers daily
- Collaborate with key company stakeholders on goals for campaigns, product releases, events, and other company-wide initiatives
- Contribute to Twilio’s mission of building the world’s leading customer engagement platform by showing what’s possible with it
- Create interesting, engaging content for our top executives
- Perform analysis and use data to prove our program is growing and our bets are paying off
- Constantly experiment and test new tactics to reach new audiences
- Partner with our Employee Brand team to help tell the stories of Twilions to external audiences
Skills
- Has experience managing brand social
- Expresses complex thoughts or ideas in 100 characters or less
- Thinks outside of the box and presents ideas clearly
- Is organized and loves to take projects and run with them
- Uses data to tell a story and has proven success on social
- Experience using social management tools, including Sprout Social, Canva, Figma, EveryoneSocial
- Enjoys building community
- Likes to have fun
- Experience with live video, graphic design
Benefits
- Competitive pay
- Generous time off
- Ample parental and wellness leave
- Healthcare
- A retirement savings program
- May be eligible to participate in Twilio’s equity plan and corporate bonus plan
- All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave
Company Overview