Note: The job is a remote job and is open to candidates in USA. CITGO Petroleum Corporation is a recognized leader in the refining industry and operates under the well-known CITGO brand. The Sr. Account Manager will be responsible for achieving assigned financial and volume goals through business relationships with existing customers and the solicitation of new accounts.
Responsibilities
- Communicate, correspond and visit with existing and potential customers in accordance with daily, weekly and monthly appointment schedules or as impromptu circumstances require
- Retain and profitably grow existing business, while pursuing profitable growth opportunities with prospective customers
- Evaluate new markets with existing product line
- Communicate and compare competitive product information
- Studies competition to understand the marketplace and communicates changes in competitive programs, prices, logistics and philosophies to CITGO management
- Evaluate the strengths and weakness in the market to maximize successful sales when opportunities arise
- Develops client/prospect plans by leading a joint company/customer planning produces that identifies relevant customer needs, prioritizes initiatives and company investments, and establishes a clear action plan for success
- Compile, analyze and promulgate information pertaining to programs, products, volumes, prices, personnel, facilities, maintain CRM information, service/quality requirements, credit worthiness and general understanding of business for total customer base – existing and potential
- Proactively manages customers’ satisfaction and service delivery by anticipating potential problems and monitoring satisfaction
- Evaluate coverage of major markets with existing CITGO customers with respect to product lines, facilities, management/personnel expertise, and industry
- Consult with customers on good business practices in order to improve the sales of CITGO products
- Recommend, present and monitor marketing programs to support the business
- Ascertain, compare and validate customer prices
- Negotiate, submit for approval and disseminate all price changes
- Prepare, maintain and distribute price letters, price supports and pricing history
- Prepare, submit and approve annual sales plan by product, customer, territory and contribution
- Prepare and submit expense budgets, expense accounts, and car reports
- Examine and review daily, weekly and monthly sales reports
- Develop and initiate any corrective plans
- Work with the appropriate Credit Manager to establish a Line of Credit for each account
- Review corrective proposals for delinquent accounts as needed
- Monitor payments performance and coordinate with the Credit Department with respect to payment collection and sales approval
- Research, prospect, schedule, and affect the sales process with direct/national accounts that reside outside of typical marketer volumetric or service range
Skills
- Good general computer skills, able to work with spreadsheets, word processing, and electronic communications
- Incumbent must display good business and personnel management judgment, exhibit the ability to statistically evaluate data, and possess an understanding of financial impact of recommendations
- Sales experience required, lubricant sales experience preferred
- The minimum years of job related experience required is a Bachelor's degree and 8 years of experience
- THE SELECTED CANDIDATE MUST LIVE CLOSE TO A MAJOR AIRPORT
- Lubricant sales experience preferred
Benefits
- Remote Work options available for eligible positions
- Options are department and/or location specific
- 9/80 Work Schedule Option (where applicable)
- Annual Vacation Incentive (40-120 hours of additional pay) for Eligible Employees
- Paid Vacation Time
- Company-Paid Holidays
- Caregiver Leave
- Excellent 401(k) Match
- Pension Plan
- Performance Incentive
- Company-Paid Sick Leave and Long-Term Disability
- Medical, Dental, & Vision Plans; FSA and HSA options
- Company-Paid Life Insurance for Active Employees
- Healthy Rewards Program
- Service Awards Program
- Educational Assistance Plan
- Dependent Children Scholarships
- Reimbursement for Gym Membership
- Employee Discount Programs
- On-site Health Clinic (select locations)
- On-site Cafeteria (select locations)
- On-site Credit Union and ATM (Corporate office only)
- On-site Fitness Center (select locations)
Company Overview