Note: The job is a remote job and is open to candidates in USA. Cisco is seeking an experienced Chief of Staff and Strategic Operations Leader to partner with senior leadership in optimizing a complex organization of approximately 500 employees. This role involves shaping organizational strategy, driving execution against business priorities, and establishing frameworks for effective scaling and collaboration.
Responsibilities
- Lead strategic planning and execution by partnering with senior leadership to translate business strategy into roadmaps, priorities, governance, and measurable outcomes across a 500-person organization
- Drive organizational design and workforce strategy through headcount planning, budgeting, organizational effectiveness, operating model evolution, and talent planning in partnership with Finance and HR
- Advise executives and lead strategic programs by managing cross-functional initiatives, facilitating executive decision-making, and developing data-driven business cases and recommendations
- Champion operational excellence by improving planning processes, business rhythms (QBRs/QBOs), governance, metrics, and scalable operating models that accelerate execution and productivity
- Enable cross-functional alignment by coordinating Product, Engineering, Sales, Customer Success, Finance, and HR to manage dependencies, align priorities, and ensure execution remains focused on customer and business outcomes
Skills
- 10+ years of experience in strategic operations, management consulting, business transformation, Chief of Staff, program leadership, or similar strategic roles
- Demonstrated success supporting large, complex organizations (300+ employees preferred) through periods of growth, transformation, or scale
- Proven ability to influence senior executives and drive alignment across diverse stakeholder groups without direct authority
- Strong experience in organizational planning, workforce strategy, operating model design, portfolio management, and strategic execution
- Outstanding critical thinking, problem-solving, and analytical capabilities with the ability to navigate ambiguity and make data-driven recommendations
- Experience leading large-scale cross-functional initiatives involving multiple teams and business functions
- Outstanding executive communication and storytelling skills, including development of board-level and executive-level content
- Strong business acumen with the ability to balance strategic thinking and execution
- Demonstrated ability to challenge existing processes and introduce innovative approaches that improve organizational performance
Benefits
- Medical, dental and vision insurance
- A 401(k) plan with a Cisco matching contribution
- Paid parental leave
- Short and long-term disability coverage
- Basic life insurance
- Grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time
- 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday
- Paid year-end holiday shutdown
- 4 paid days off for personal wellness determined by Cisco
- Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
- Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
- 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
- Additional paid time away may be requested to deal with critical or emergency issues for family members
- Optional 10 paid days per full calendar year to volunteer
- Annual bonuses subject to Cisco’s policies
- Performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan
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