Note: The job is a remote job and is open to candidates in USA. CVS Health is building a world of health around every individual, and they are seeking a Senior Manager for Project Program Management and Communications & Organizational Readiness Lead. This role is responsible for designing and delivering executive-level communications and ensuring enterprise-wide readiness for the ONECM program.
Responsibilities
- Lead the development of all executive-level presentations and materials related to the ONECM program, ensuring clarity, consistency, and alignment with strategic objectives
- Translate complex program updates and technical requirements into concise, compelling narratives for senior leadership and broader audiences
- Partner with program leadership to shape messaging, storytelling, and decision-support materials
- Own and deliver all internal communications related to impacts and changes
- Develop and execute a comprehensive communication strategy, including messaging, channels, cadence, and stakeholder targeting
- Ensure communications are timely, transparent, and tailored to different audience needs across the organization
- Drive readiness planning and execution across all impacted business areas and organizational levels
- Define and track readiness criteria, milestones, and success measures
- Identify risks, gaps, and dependencies, and proactively address them to ensure successful change adoption
- Partner closely with Product Owners, Training, Reporting, Change Management, and other key stakeholders to align messaging, coordinating timelines, and deliverables
- Translate technical requirements and product updates into clear, actionable communications for all levels of stakeholders, including
- Coordinate and integrate communications, training, and change activities into a cohesive readiness plan
- Organize and communicate key program activities, milestones, and updates across stakeholder, including executives
- Maintain visibility into progress and readiness through reporting, dashboards, and executive updates
- Support forums with structured updates, insights, and recommendations
Skills
- 7-10 years executive communication and storytelling
- 3-5 years change management and organizational readiness
- Demonstrated ability to translate technical requirements into detailed, audience-appropriate communications across all organizational levels
- Stakeholder engagement and influence
- Strategic thinking and program coordination
- Ability to simplify complex concepts for diverse audiences
- Executive clarity and alignment on ONECM program direction
- Effectiveness and reach of internal communications
- Organizational readiness scores and adoption outcomes
- Alignment across product, training, and business stakeholders
- Timely delivery of high-quality communications and materials
Benefits
- Eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above
- Includes an award target in the company’s equity award program
- Eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families
- Benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility
- Additional details about available benefits are provided during the application process and on Benefits Moments
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