Note: The job is a remote job and is open to candidates in USA. National Geographic Society is seeking a Sr. Platform Engineer in Media Technology to contribute to their Technology Division. This role involves managing the design and support of digital asset management platforms, providing technical support for media activities, and collaborating with various teams to improve operational efficiency.
Responsibilities
- Manage the design, development, maintenance, and support of digital asset management platform components, including automation routines and system integrations
- Develop software components and automated unit tests. Work with DevOps team to maintain and extend build and release pipelines
- Oversee the creation and maintenance of architectural and operational documentation according to department standards
- Work closely with customers and product managers to identify and translate functional and non-functional requirements into actionable work, focusing closely on technical feasibility and technology investment choices
- Works with IT infrastructure and operations teams to ensure that systems are configured and managed with appropriate levels of processing/storage/network capacity, data protection, and security compliance
- Oversee the technical administration duties required to maintain the digital asset management system and Special Collections systems. This includes software upgrades and patch management
- Define service levels for platform components and ensure appropriate observability in media related systems
- Investigate, troubleshoot, and perform root-cause analysis for incidents and problems with systems and automations supporting media activities. Produce incident reports and conduct incident post-mortem reviews
- Conduct regularly scheduled reliability assessments; define and execute work plans to improve service availability, reliability, and performance
- Working in concert with the NGS architects team, provide technical and architectural direction to on- and off-shore software developers
- Collaborate with delivery managers, product managers, and the Technology management team to maintain and enhance Technology work management processes and best practices, including selecting metrics and setting targets for process improvement
- Coach and mentor other engineers and participate in one or more of Technology’s communities of practice that support continuous improvement
- Stay current with advancements in information technology, digital asset management, and agile methodologies
Skills
- A minimum of 7 years of experience working in diverse, data rich, digital environments; especially cloud platforms and architectures
- Understanding of workflows and complex digital systems
- A bachelor's degree in Management Information Systems (MIS), Computer Science, or a related field is preferred, but not required. Equivalent experience is acceptable
- Knowledge of and experience with digital asset management systems, digital archive systems, integrated library systems, and collections management software
- Knowledge of and experience with digital media operations including ingest and distribution, transcoding, compression, workflow design, rights management, and access control
- Experience with scripting/automation/orchestration and integration with other enterprise platforms in SaaS/PaaS/IaaS environments using APIs
- Experience with (Meta)Data in various formats. Storing, processing and transforming from various sources and destinations
- Broad knowledge of server, database, and storage infrastructures both on-premise and in the cloud, and ability to perform hands-on database and server administration
- Familiarity with information security and IT service management concepts and processes
- Knowledge of and experience with shell scripting and service administration on Linux, Mac, and Windows
- Experience developing applications, automations and scripts using Python and/or NodeJS. Capable of instrumenting and debugging processes, including writing and maintaining automated tests
- Knowledge of and experience using work management software such as Jira, Monday.com, Wrike, Asana, etc
- Solid written and verbal communication skills, able to explain technical problems to non-technical audiences
- Extensive experience with agile software development methodologies such as Scrum and Kanban, including working with remote and hybrid teams
- Strong organizational skills and attention to detail
- Experience with Git and distributed source control management concepts including branching, merging, and patching
- Experience working in a special collections or university environment
- Experience using IaC tooling and principles for provisioning infrastructure; particularly Terraform
- Experience with NLE Software and workflows including Adobe Premiere, etc
Benefits
- Medical, dental, and vision insurance
- Engaging and comprehensive wellness program
- 401(k) retirement savings plan with matching contributions after 6 months of employment
- Flexible paid time off benefits with up to 22 days of paid annual leave per calendar year (15 days for new hires in their first year, prorated based on the number of pay periods remaining in the year) and 10 days of sick leave
- 12 paid holidays and a paid winter break between December 25 and 31 (May not apply to all roles that are required to work during high volume seasons or essential workers. Please check with the hiring manager for confirmation.)
- Paid parental leave
- Adoption and surrogacy expense reimbursement
- Fertility benefits
- Learning and development opportunities
- Lifestyle Spending Account
- Pet adoption assistance and insurance
- Pre-tax transportation benefits with a generous employer subsidy
- Employer-paid life insurance and disability benefit
- A variety of National Geographic discounts and perks
- W2 option
Company Overview