Note: The job is a remote job and is open to candidates in USA. Whisker Labs is on a mission to save lives and property with innovative smart home technology and fire prevention solutions. They are seeking a Senior Product Manager to enhance the experience of partners and internal teams by shaping product management practices and leading key initiatives that drive customer value.
Responsibilities
- Build strong relationships across Operations, Engineering, Data Science, Program Management Marketing, and partner-facing teams to understand existing workflows and how product decisions are made today
- Help shape the product management function by developing clearer operating rhythms, shared practices, and improved alignment across teams
- Lead one of our highest-impact early initiatives: delivering a redesigned and refactored enterprise partner dashboard that enhances clarity, usability, and customer value
- Translate business needs, customer insights, and operational realities into clear product requirements, user stories, and sequencing plans
- Develop wireframes and user flows that guide understanding, prioritization, and execution across engineering and design partners
- Manage the full product lifecycle—including discovery, planning, development, release, and iterative improvement—for the initiatives under your stewardship
- Drive cross-functional coordination with Engineering, QA, Operations, Marketing and Program Management to ensure smooth delivery and alignment
- Lead user acceptance testing and ensure that all releases meet a high standard of quality and reliability
- Provide Tier 2 product expertise for escalated issues, helping diagnose root causes and ensuring insights are translated into future improvements
- Engage with internal teams and external partners to gather detailed input and validate product decisions
- Work across the full suite of internal and external product experiences—helping establish coherence, shared standards, and scalable patterns
Skills
- 7+ years of product management experience, ideally in customer-facing or enterprise-oriented software environments
- Proven experience building structure and alignment in settings where product responsibilities are distributed or evolving
- Strong ability to partner with cross-functional teams, including Engineering, QA, Data Science, Operations, and Marketing
- Proficiency in creating wireframes, user flows, and conceptual designs using tools such as Figma
- Experience shaping product processes—roadmapping, prioritization, requirement development, and planning cycles
- Familiarity with core API concepts and the ability to translate product needs into clear, API-related requirements for engineering teams
- Hands-on experience diagnosing complex product issues, managing escalations, and validating product readiness
- Strong communication and analytical skills—able to synthesize complex inputs and articulate clear recommendations
- Bachelor's degree in Business, Marketing, Computer Science, Engineering, or a related discipline
Benefits
- Competitive compensation and comprehensive benefits
Company Overview
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