Note: The job is a remote job and is open to candidates in USA. McGraw Hill is a leading educational company creating next-generation learning platforms used by millions worldwide. The Senior Program Manager for Enterprise Systems will be responsible for leading large-scale enterprise application and business transformation programs, ensuring accountability for program outcomes and driving execution excellence across all delivery phases.
Responsibilities
- Lead large, complex enterprise programs or portfolios aligned with strategic business objectives
- Own the full program lifecycle from initiation and planning through execution, deployment, stabilization, and value realization
- Define and govern integrated roadmaps, master schedules, critical paths, dependencies, resource plans, and delivery strategies across business and technology workstreams
- Maintain end-to-end accountability for scope, schedule, budget, quality, risk management, and business outcomes
- Lead enterprise-wide transformations and implementations involving ERP, CRM, ecommerce, revenue management, digital platforms, and enterprise data solutions
- Establish and manage program governance frameworks, including Steering Committees, stage gates, change control, financial oversight, escalations, and executive decision-making processes
- Ensure adherence to PMO standards, SDLC controls, security, compliance, audit requirements, and delivery best practices
- Own RAID management, proactively identifying, mitigating, escalating, and resolving program risks, issues, actions, and decisions
- Drive execution excellence across all delivery phases, including design, build, testing, deployment, release readiness, and post-go-live support
- Serve as the primary liaison to executive sponsors, providing concise reporting, actionable recommendations, transparent program health metrics, and value realization updates
- Build alignment across business and technology stakeholders, influencing decisions and driving consensus within a complex matrixed organization
- Lead global cross-functional delivery teams spanning business, IT, Engineering, Architecture, Finance, Security, Operations, Data, Change Management, and external partners
- Apply Agile, Waterfall, Hybrid, and SAFe methodologies, tailoring delivery approaches to program complexity while balancing governance and execution needs
- Establish and leverage program performance metrics, dashboards, forecasting, and risk analytics to provide predictive insights and support informed decision-making
Skills
- 10–12+ years of experience leading enterprise‑scale technology and business transformation programs
- Proven success delivering complex digital transformation initiatives in large, global organizations
- Bachelor's degree required
- PMP required or strongly preferred
- Oracle Fusion Cloud, Oracle E‑Business Suite, Salesforce, Zuora Revenue Management, Oracle Integration Cloud, Informatica IICS, UiPath (RPA), OCI, IaaS, PaaS, SaaS platforms
- Experience working with Custom Application Development & Digital Platforms
- PMO / PPM / Collaboration: Asana, Smartsheet, Jira, Confluence, Microsoft 365
- Executive‑level presence with strong communication and influencing skills
- Structured, analytical problem‑solving with root‑cause orientation
- Decisive leadership under pressure in high‑risk, high‑visibility environments
- Proven ability to align and mobilize cross‑functional stakeholders without direct authority
- MBA or relevant Master's degree preferred
- Agile / SAFe certifications a plus
- PgMP a differentiator
- Tier‑1 consulting experience strongly preferred
Benefits
- An annual bonus plan may be provided as part of the compensation package, in addition to a full range of medical and/or other benefits, depending on the position offered.
- Click [here](https://mheducation.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=118&hashed=-2132612710 "https://mheducation.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=118&hashed=-2132612710") to learn more about our benefit offerings.
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