Note: The job is a remote job and is open to candidates in USA. Zillion Technologies, Inc. is seeking a highly skilled Technical Writer with a focus on SharePoint. The role involves creating and managing technical documentation while designing and maintaining SharePoint-based knowledge management solutions, collaborating with technical and business teams to ensure user-friendly documentation.
Responsibilities
- Develop, write, and maintain technical documentation including user guides, admin guides, and SOPs
- Translate complex technical concepts into clear, concise, and user-friendly content
- Design and maintain SharePoint sites, libraries, navigation, and metadata structures
- Build and enhance SharePoint solutions using lists, libraries, web parts, and workflows
- Manage document lifecycle processes including version control, governance, and archival
- Develop and enforce documentation standards, templates, and style guidelines
- Collaborate with business and technical SMEs to gather requirements and validate content
- Participate in Agile/SDLC processes to ensure documentation aligns with project delivery
- Create diagrams, workflows, and visuals to enhance content usability
- Identify opportunities to improve documentation processes and leverage Microsoft 365 tools including Copilot
Skills
- Bachelor's degree in Technical Writing, Communications, Information Systems, or related field
- 5–10 years of experience in technical writing or documentation development
- Experience supporting enterprise systems, applications, or technical teams
- Strong communication and stakeholder engagement skills
- Ability to translate complex technical information into clear, actionable documentation
- Strong attention to detail and commitment to quality
- Ability to manage multiple priorities and work independently
- Strong expertise in SharePoint administration (site design, libraries, governance)
- Experience with SharePoint development (pages, lists, workflows, integrations)
- Proficiency in Microsoft 365 tools (Word, Excel, PowerPoint, Teams)
- Familiarity with Agile or SDLC methodologies
- Experience with diagramming tools such as Visio
- Knowledge of information architecture and content design principles
- Experience using AI tools (e.g., Copilot) to improve documentation efficiency
Benefits
- Medical, dental, vision, and disability insurance
- 401(k)
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