Note: The job is a remote job and is open to candidates in USA. MacroHealth is a healthcare technology company that operates an intelligent marketplace platform to enhance healthcare purchasing. The Strategic Account Director will be responsible for managing and expanding a portfolio of high-value enterprise customers, ensuring revenue retention and growth through strategic relationships and planning.
Responsibilities
- Serve as the primary commercial owner for enterprise accounts exceeding $1M in ARR
- Own a portfolio of 7-10 Enterprise customer, representing $10M-$15M in ARR
- Build and maintain C-suite and senior executive relationships
- Lead executive-level QBRs focused on business outcomes and strategic alignment
- Develop multi-threaded relationships across business units
- Own renewal strategy and contract negotiations
- Proactively identify and mitigate churn risk
- Develop multi-year account growth strategies
- Ensure value realization is translated into renewals and expansion opportunities
- Identify and close expansion opportunities ranging from $500k to $1.5M
- Build and manage a qualified expansion pipeline within assigned accounts
- Develop ROI-driven business cases aligned to enterprise initiatives
- Forecast accurately and consistently within Salesforce
- Create comprehensive account plans aligned to customer enterprise strategy
- Map stakeholders, decision processes, and budget cycles
- Partner cross-functionally to deliver measurable customer outcomes
- Elevate competitive positioning within the account
Skills
- 10+ years of enterprise account management or enterprise sales experience
- Demonstrated success managing $1M+ ARR accounts
- Proven track record of meeting or exceeding expansion revenue targets
- Experience negotiating complex enterprise agreements
- Experience engaging and influencing C-suite stakeholders
- Strong financial and business acumen
- Extensive Salesforce experience
- Experience managing multi-million-dollar, multi-stakeholder enterprise portfolios
- Experience navigating procurement and legal processes
- Experience developing multi-year enterprise growth strategies
Benefits
- Bonus
- Equity
- 401k match
- Flexible PTO
- Medical/dental/vision insurance
- Flexible work options
Company Overview