Note: The job is a remote job and is open to candidates in USA. First Citizens Bank is seeking a Supervisor for Critical Facilities in Data Centers. This role involves planning and supervising maintenance and repair efforts of critical equipment, ensuring operational efficiency, and leading a technical team to maintain 100% uptime in data centers.
Responsibilities
- Facility Technical Support - Reviews, plans, and performs/supervises all repair and preventive maintenance activities for the Bank’s data center equipment. Supports and Leads project across the Banks large Administrative and Data Centers
- Investigates and resolves unusual problems in performing maintenance projects. Reviews work orders to ensure that assignments are completed. Responsible for facilities inspections and reports. Supports data center equipment that must maintain 100% UPTIME
- Supervisory Functions – Trains and develops a work force capable of effective, prompt, and professional maintenance and repair functions. Establishes and monitors expectations, including oversight of performance. Makes appropriate changes to maintenance guidelines, procedures, and routines in order to meet objectives. Manages the selection, hiring, training, and assignment of technical staff in addition to management of third party vendors
- Coordination - Directs efforts of technical team throughout facilities to maximize efficiency while minimizing operational disruptions. Partners with business units, managers, and other stakeholders on planned and completed work, risks, and impacts. Assigns tasks to technicians based on work requests, and updates appropriately upon resolution
- Emergency Response - Responsible for covering, managing, and responding to emergency situations 100% of the time unless on PTO. Establishes communication plans and emergency response and operational procedures. Responsible for being on call in emergency situations and inclement weather
Skills
- Bachelor's Degree and 6 years of experience in Specialist in HVAC & Electrical systems. Facilities Management, Construction Management, Engineering or equivalent field of study with critical facilities maintenance management and supervisory experience required
- High School Diploma or GED and 10 years of experience in Specialist in HVAC & Electrical systems. Facilities Management, Construction Management, Engineering or equivalent field of study with critical facilities maintenance management and supervisory experience required
- Electrical & Mechanical technical background with having worked in a Data Center environment and experience leading people of all technical aptitudes
- Electrical, HVAC & Mechanical technical college certifications, project management courses
- Detailed Technical college level courses or applicable bachelor's degree
Benefits
- Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.
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