Note: The job is a remote job and is open to candidates in USA. NTT DATA is a business and technology services leader, and they are seeking an Intermediate-Level Systems Administrator - SAP Business Objects to support their Project Sunshine initiative. This role involves maintaining the stability and performance of BI platforms and infrastructure while collaborating with data engineers and BI developers to enhance monitoring and automation practices.
Responsibilities
- Administer SAP BusinessObjects BI platform environments (Development, QA, Production)
- Perform installation, configuration, upgrades, and patching of BO components
- Manage user access, roles, and security settings
- Monitor platform health including CMS, Web Intelligence, and scheduling services
- Troubleshoot system issues and optimize report performance
- Manage Windows/Linux server environments supporting BI platforms
- Support application servers, web servers, and middleware components
- Monitor system performance and ensure high availability
- Perform capacity planning and system patching
- Support disaster recovery and failover planning
- Provide L2/L3 production support for SAP BO and infrastructure issues
- Perform root cause analysis and implement corrective actions
- Monitor job schedules and ensure timely execution
- Track incidents using ITSM tools in alignment with SLAs
- Proactively monitor system health to prevent performance issues
- Optimize BO performance and system resource usage
- Recommend improvements to infrastructure scalability
- Implement system security and access controls
- Ensure compliance with healthcare regulations (e.g., HIPAA)
- Support audit requirements through documentation and logging
- Collaborate with data engineers and BI developers
- Support data platform modernization initiatives
- Enhance monitoring and automation practices
- Maintain documentation and runbooks
Skills
- 3–6 years of experience as a Systems Administrator or BO Administrator
- 3+ years experience supporting enterprise production environments
- 1+ year SAP BO components (CMS, Web Intelligence, CMC, Scheduling)
- 1+ year Windows and/or Linux server administration
- 1+ year Application/web servers (Tomcat, IIS)
- 1+ year System monitoring and performance tuning
- 1+ year Networking fundamentals
- Experience with SAP HANA or SAP data platforms
- Experience with SAP BusinessObjects BI Platform (4.x preferred)
- Exposure to cloud environments (Azure, AWS)
- Experience with ETL tools or data integration workflows
- Healthcare industry experience
Benefits
- Incentive compensation based on individual and/or company performance
- Company benefits including medical, dental, and vision insurance with an employer contribution
- Flexible spending or health savings account
- Life and AD&D insurance
- Short and long term disability coverage
- Paid time off
- Employee assistance
- Participation in a 401k program with company match
- Additional voluntary or legally-required benefits
Company Overview
Company H1B Sponsorship