Note: The job is a remote job and is open to candidates in USA. K&K Global Talent Solutions Inc. is an international recruiting agency that has been providing technical resources in the Canada and the USA region since 1993. They are seeking a Technical Product Manager to oversee security telemetry ingestion and manage SIEM/SOAR pipelines while coordinating with various teams to ensure compliance and performance metrics are met.
Responsibilities
- Oversee the operational lifecycle for security telemetry ingestion, use case enablement, and platform availability
- Manage stability and performance of SIEM/SOAR pipelines
- Own service-level performance metrics: detection coverage, response timelines, workflow health
- Execute configuration, tuning, content management, and continuous quality improvement
- Coordinate cross-functional engineering, product, SOC, platform teams, and compliance groups
- Use various data sources to confirm that required logs are being provided. Assist clients in troubleshooting and improving security logging compliance
- Proficient in using various query languages (sql and application specific queries) to answer business questions
- Determine if clients are meeting minimum logging requirements and SEC attestation thresholds
Skills
- Deep knowledge and hands-on experience with Security Information and Event Management (SIEM) and Security Orchestration, Automation, and Response (SOAR) platforms
- Proficiency in managing the ingestion, normalization, and quality validation of security logs and telemetry from diverse sources
- Ability to develop, configure, tune, and manage detection content (e.g., rules, use cases) to enhance threat detection capabilities
- Expertise in using various query languages (e.g., SQL, Splunk SPL, Elastic DSL) to analyze security data and troubleshoot issues
- Strong understanding of logging requirements for various compliance frameworks (e.g., SEC attestation, industry standards) and ability to assist clients in meeting them
- Skilled in creating and maintaining detailed operational runbooks, Standard Operating Procedures (SOPs), and technical documentation
- Ability to effectively coordinate and collaborate with engineering, product, SOC, and platform teams on technical initiatives
- Advanced analytical and problem-solving skills to diagnose and resolve complex technical issues related to security platforms and data
- Capability to define, monitor, and report on technical service level performance metrics (e.g., detection coverage, response timelines)
- Experience in technically integrating security services and platforms for newly acquired entities
- Proficiency in leveraging Artificial Intelligence (AI) to drive innovation and efficiency within technical domains
Company Overview