Note: The job is a remote job and is open to candidates in USA. Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease using cutting-edge technology. The Territory Account Manager will be responsible for driving adoption of Heartflow’s non-invasive cardiovascular diagnostic technology within a specific region, ensuring customer success and satisfaction.
Responsibilities
- Will work with key strategic Heartflow accounts to drive growth and adoption of a cCTA and FFRct clinical pathway. In these accounts, the TAM will develop and execute business development plans working closely with the account’s key stakeholders
- Facilitate cross-functional collaboration throughout the organization. Tools for program development could include key deployment of Heartflow internal leadership and physician mentors, organizing and staffing of dinner programs, VIP Visits, organizing Heartflow CT Pathway road-shows, referring physician office meetings, etc. This role will work closely with the other Heartflow team members to include respective Territory Sales Manager, Marketing, Market Access, CT Apps, Product Development and Clinical
- Increase Heartflow usage within the designated key strategic Heartflow account by:
- Maintaining and building relationships with referring physicians and other key clinical stakeholders
- Educating customers on Heartflow’s value proposition by giving presentations/having discussions with referring MDs
- Promoting / championing Heartflow and building advocacy
- Production/Success/Achievement of the TAM will be evaluated and based on performance in active/targeted accounts(metrics):
- Meet / exceed quota for the strategic Heartflow account (within existing customer locations)
- CCTA growth (conversion of non-invasive tests) and FFRct penetration / case growth over baseline (% and $) in assigned accounts
Skills
- Proven sales skills and track-record of sales achievement
- Clinical / technical proficiency - Quick learner able to grasp new clinical/technical information and then disseminate to customers
- Develop relationships with key account stakeholders, to include admin, admin support, key cardiologists, key referring physician practices, hospital marketing and key strategic personnel to drive awareness of a cCTA/FFRct pathway, broaden Heartflow referrals, and deepen Heartflow adoption
- Work in a cross functional capacity to coordinate field and HQ resources needed to support focused customers and execute program development plans, support sales, marketing, education and training
- Customer-focused mentality
- Ability to explain medical technologies to referring physicians and health care professionals
- Self-motivated and ability to initiate, organize, and complete projects
- Excellent problem-solving ability, especially under pressure
- Extremely strong work ethic
- Works well in a cross-functional team environment
- Ability to work effectively with customers from a wide range of technical and clinical backgrounds
- Excellent verbal and written communication skills. Professional etiquette
- Experience with Salesforce.com or similar CRM
- 4-year degree with 5+years of related sales or clinical experience or 2-year degree with 7+ years related sales or clinical experience
- Account development - Experience building and supporting strong clinical programs is preferred
- Knowledge of cardiac patient pathways and diagnostic technology is preferred
- Degree in Science, Medical, Business, Marketing or Technical field is preferred
- Prior experience in medical device, cardiology pharmaceuticals, cardiology radio-pharmaceuticals, hospital, or medical software is highly desired
- Experience with introducing new cardiovascular technologies into hospitals is highly desired
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