Note: The job is a remote job and is open to candidates in USA. Job Duck is a lifestyle company that connects individuals with rewarding remote job opportunities. They are seeking a highly organized Virtual Immigration Legal Support Specialist to provide essential administrative and client support in a fast-paced immigration law practice.
Responsibilities
- Maintain confidentiality of client and firm information at all times
- Assist with general office coordination and workflow management
- Monitor ongoing client matters and follow established follow-up procedures
- Handle client notifications, notices, and follow-up communications
- Ensure accurate recordkeeping and timely completion of assigned tasks
- Support attorneys and team members with administrative and legal support tasks
- Update and manage information within the firm's CRM system
- Maintain organized client files, records, and legal documentation
- Manage and maintain attorney and legal team calendars
- Communicate professionally with clients by phone and email
- Send appointment confirmations and reminders to clients
- Schedule client consultations, appointments, and meetings
Skills
- Minimum of 1 year of experience as a legal assistant, or in a legal support role and/or related Bachelor's degree in legal studies
- Strong ability to manage multiple priorities while maintaining accuracy and professionalism
- Comfortable handling confidential information and sensitive client matters
- Excellent written and verbal communication skills
- Ability to work independently while following established processes and procedures
- Strong customer service and client relationship management skills
- Ability to maintain organized records and documentation
- Experience scheduling appointments, meetings, and consultations
- Comfortable working with case management and CRM systems
- Languages: English, Spanish
- Experience working in a client service environment preferred
Company Overview