Note: The job is a remote job and is open to candidates in USA. Ivy Rehab Network is a leader in outpatient pediatric care, emphasizing a culture of growth and exceptional patient care. The Vice President of Clinical Excellence will oversee quality improvement and patient safety, ensuring clinical priorities align with operational strategy while fostering a culture of learning and performance across the organization.
Responsibilities
- Create and implement the overarching QI strategy and draft necessary clinical policies and teaching materials
- Build the train tracks for QI and operations teams to deliver clinical excellence at the clinic level
- Establish enterprise-wide metrics to drive desired clinical outcomes of quality, service, and patient experience; mine regional data to develop actionable plans for Regional Directors to execute
- Establish forums and practices for collective learning within the organization for continuous quality improvement
- Use evidence-based guidance established by the Clinical Council to differentiate Ivy Rehab in the market, creating the most desired place to give and receive care
- Build and manage a robust reporting system for incident reports, 'near misses,' and harm events
- Oversee root cause analysis (RCA), trend analysis, and the development of remedial action plans to address safety incidents
- Strengthen a proactive safety culture through auditing, annual training, and the implementation of the IHI Framework
- Collaborative priority setting with field clinicians to define the 'Ivy Way' for clinical care
- Work with the Council to select discipline-specific metrics (e.g., Ortho, Pediatrics, ABA) that best characterize the impact of treatments
- Manage and coach functional leads within the three clinical pillars ensuring high performance and professional growth
Skills
- Clinical background (PT, OT, SLP, BCBA, or similar) and degree required
- A minimum of five (5) years of clinical leadership experience, preferably in an outpatient healthcare setting
- 2-3 years of experience in pediatrics
- Experience designing, implementing, and evaluating patient safety programs or related quality improvement initiatives in a healthcare setting
- 2+ years of experience in quality improvement, performance improvement, operations, or related analytical roles
- Experience using improvement methodologies such as PDSA cycles, root cause analysis, and process redesign
- Strong data analysis skills with proficiency in tools such as Excel, and familiarity with quality metrics/KPIs
- A strong people leader who will prioritize growing their internal team
- Lean Six Sigma or CPHQ certification
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