Note: The job is a remote job and is open to candidates in USA. athenahealth is a company focused on creating a thriving ecosystem for accessible, high-quality healthcare. They are seeking a Virtual Events Associate to manage the production of virtual events and webinars, ensuring seamless execution and collaboration with various teams.
Responsibilities
- Support the technical setup, configuration, and execution of multiple virtual events and webinars weekly, ensuring high-quality streaming and user experience
- Drive complex event logistics including platform integrations, speaker tech checks, and live troubleshooting
- Monitor live sessions proactively, resolving technical issues swiftly to minimize disruption
- Partner with marketing, sales, customer success, and IT teams to optimize event technology and workflows
- Coach and support speakers and stakeholders on event platforms and tools, ensuring technical readiness and confidence
- Develop and maintain detailed post-event analytics, tracking attendance, engagement, and technical performance metrics
- Use data insights to recommend and implement improvements in event technology and processes
- Maintain and enhance event documentation, templates, and digital asset management
- Expert use of Microsoft tools including Stream, SharePoint, Forms, and Clipchamp for content creation and event management
- Hands-on experience with marketing and event platforms such as Cvent, Bynder, Salesforce, and webinar hosting tools
- Ability to troubleshoot and optimize integrations between multiple events and marketing systems
- Follow and contribute to evolving best practices for virtual event production and technology use
Skills
- Bachelor's degree in marketing, communications, business, or related field
- 1+ years of experience in event management, preferably in healthcare or technology industries
- Strong technical skills with experience in virtual event platforms, streaming technologies, or digital production
- Solid marketing background or experience working closely with marketing teams and campaigns
- Exceptional organizational skills with the ability to manage multiple technical tasks and deadlines
- Excellent communication skills with the ability to translate technical concepts for non-technical stakeholders
- Calm, solution-oriented approach to live event challenges and time-sensitive situations
- Experience or interest in marketing operations, digital marketing, or event technology
- Strong, reliable internet connection required
- Minimal travel expected
- In‑person or executive‑level event planning experience preferred
- Proficient in Microsoft 365 tools and marketing technology platforms (Cvent, Bynder, Salesforce preferred)
Benefits
- Commuter support
- Employee assistance programs
- Tuition assistance
- Employee resource groups
- Collaborative workspaces
Company Overview
Athenahealth is a provider of medical practice automation and claims management software to medical groups and health systems. It was founded in 1997, and is headquartered in Watertown, Massachusetts, USA, with a workforce of 5001-10000 employees. Its website is http://www.athenahealth.com.
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