Note: The job is a remote job and is open to candidates in USA. Berman Physical Therapy is a rapidly growing Physical Therapy practice in Naples, FL. They are looking for a full-time inside sales professional to follow-up on leads, schedule appointments, and maintain the company’s database.
Responsibilities
- To follow-up on leads that have come in using the company’s lead follow-up process to qualify them, update their information in the CRM and ultimately schedule a consult a consult where appropriate
- To make 20-40 outbound calls per day to follow-up on various marketing campaigns we’ve sent to prospects to schedule a consultation and/or call on leads that have been generated to schedule a consultation
- To call and confirm consultation appointments to reduce no-shows
- To assist in scheduling clients who request to reschedule or cancel or who no-show for their appointment (consult)
- To prepare and send the company’s “Shock and Awe” materials to prospects that have booked a new consultation
- To update all records in the company’s CRM with accurate and complete information. This will include keeping good records of conversations, updating the status of leads accurately, etc. NOTE: Tracking requirements may change based on the list used, offer made, changes to the follow-up process, etc
- To use the companies database and other resources to find prospects and set appointments for outside community events
- To assist in any manner possible the staffing of outside events; this may include working the product table or the registration desk, customer service and assisting in the production of the event
- To be a careful understudy and learn all products, price points and promotions so you can assist in closing sales
Skills
- Have at least one year experience in a successful inside sales position
- Extreme attention to detail and being highly organized
- Excellent project and time management skills
- Ability to work to meet deadlines, (often) under pressure
- Excellent verbal and written communication skills
- Ability to use Google Docs, Microsoft Office and willingness to learn our CRM and Practice Management systems
- Is extremely detail oriented and appreciates people who take an organized, systematic approach to achieving success
- Likes to work in a small company where your input, contributions and ideas will directly impact the company's growth and success
- Is a quick, self-motivated learner who wants to work for a company that will invest in your education and training
- Enjoys having conversations with (and helping) small business owners
- Loves building relationships with people and providing a true “WOW” experience
- Desires a position that will offer upward earning and career advancement
Benefits
- Bonus/Commission Structure that will take annualized pay well past $50,000
- 10 Days paid vacation in your first year!
Company Overview