RESERVES SUPERVISOR

Job title: RESERVES SUPERVISOR in Seattle, WA at University of Washington
Company: University of Washington
Job description: If you are using a screen reader and experience any difficulty accessing our web pages, please call 206-543-2544 or email and we will be happy to assist you.RESERVES SUPERVISORRESERVES SUPERVISOR
Req #: 246283
Department: UNIVERSITY LIBRARIES
Job Location: Bothell Campus
Job Location Detail: Bothell Campus
Posting Date: 05/22/2025
Closing Info: Closes On 06/02/2025
Salary: $4,024 - $5,398 per month
Other Compensation:
Union Position: Yes
Limited Recruitment: Open to Department employees only
If you are a UW employee and would like to be considered for this position, please to apply.
Shift: First Shift
Benefits: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website,As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world.UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty.The UW Bothell & Cascadia College Campus Library has an outstanding opportunity for a Reserves Supervisor.This position manages and supervises Reserves operations within the Campus Library Collections unit. Regular hours are Monday-Friday days. The position may be eligible for a hybrid schedule of 1 day per week telework, and some evenings and weekends may be required.DUTIES AND RESPONSIBILITIESReserves Supervisor ResponsibilitiesIn collaboration with the Directory of Collections Strategy,

• Develops, recommends, and implements changes to current methods, systems, and processes to increase productivity, effectiveness and efficiency.

• Assesses user needs and develops service goals and objectives for Reserves.

• Maintains awareness of trends in course reserves and in collaboration with Library Technology Services researches, evaluates, and recommends new software, hardware, and alternate procedures as needed.

• Responsible for creating, developing and updating reserves-related information, promotional materials and training manuals in print and online.

• Responsible for supervision of Reserves staff including interviewing, hiring, training, assigning and scheduling work, prioritizing and monitoring work, approving leave requests and timesheets, managing cross-unit support projects, conducting annual performance evaluations, and recommending disciplinary action for Reserves technicians and hourly assistants.

• Oversees the training of library personnel on Reserves policies and procedures.

• Acts as liaison between Reserves and campus faculty, librarians, UW Libraries and other UWB/CC units and staff for matters pertaining to Reserves, including interpreting and explaining Reserves policies and procedures, assistance with copyright concerns, and providing proxied links to UW restricted resources.

• Responds to user queries submitted through the Libraries' LibAnswers account.

• Attends and participates in Campus Library Access Services meetings, facilitating regular communication and training regarding Reserves issues and updates.

• Coordinates streaming media and digitization projects as needed, including developing procedures, guidelines, and policies.

• Oversees purchasing, receiving, and providing access to Reserves materials and media materials for the general collection.

• Oversees the Campus Library's scan for Canvas service, maintaining high quality and ensuring documents meet accessibility standards.

• Responsible for tracking course reserves material and streaming media statistics.

Circulation Service Desk

• Under the direction of the Head of Access Services, provides equitable, quality, user-centered service to members of the campus community and to the public

• Provides routine assistance to library users via phone and in person, answers questions regarding circulation, study rooms, document delivery, media, and Reserves.

• Performs routine to complex circulation tasks including checking books in and out, booking and canceling study rooms, renewals, assisting with holds & recalls, and answering informational and directional questions.

• Understands and can explain Library policies and procedures, rules and service policies.

• Assists library users with general reference questions using basic tools; refers library users to appropriate employees for other services.

General Library and Cross-Unit Support

• Works strategically and collaboratively within and across functions and units.

• Participates in individual, unit, and library project work in order to facilitate and improve library processes, activities, and services.

• Understands and abides by the Libraries Personal Communication Responsibilities.

• Communicates appropriately, effectively and positively.

• Plays an active role in staying informed and participating in Libraries and unit meetings, activities, and events.

• May provide occasional support for other library units including opening and closing the Library.

• Other duties as assigned.

MINIMUM REQUIREMENTS

• High school graduation or equivalent AND four years of applicable library technical experience including one year of experience in the area of specialization and one year of lead/supervisory experience OR equivalent education/experience.

ADDITIONAL REQUIREMENTS

• Excellent public service skills

• Demonstrated commitment to promote equitable access and service to a diverse community

• Demonstrated excellent written and verbal communication skills; ability to explain complex procedures and policy in writing, in person, and over the phone

• Ability to prioritize workload and perform effectively under pressure of priorities and deadlines

• Excellent attention to detail, thoroughness, and accuracy

• Ability to work independently and as part of a team

• Ability to problem-solve and use good judgment in decision-making

DESIRED QUALIFICATIONS

• Familiarity with Bothell Campus Library course reserves policies and procedures

• Experience with scanning equipment and software, streaming technology, and Microsoft Office Suite

• Familiarity with basic online accessibility standards and copyright guidelines

• Familiarity with bibliographic tools, and online research databases

• Familiarity with Alma ILS and Canvas LMS

• Ability to keyboard minimum of 40 WPM accurately

CONDITIONS OF EMPLOYMENT

• Ability to work assigned hours between academic quarters (interim)

• Scheduling flexibility: willing to adjust schedule to cover opening or closing shifts as needed

• Requires physical handling of library materials, including lifting, pushing/pulling carts, or carrying materials up to 40 pounds

Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or .Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under .
Open to Department employees only If you are a UW employee and would like to be considered for this position, please
Expected salary: $4024 - 5398 per month
Location: Seattle, WA
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