Warp is an automated back-office platform for startups, seeking a Revenue Operations Lead to manage the entire billing and deal execution function. This role involves building the RevOps function from scratch, overseeing billing operations, contract workflows, and ensuring revenue data integrity as the company scales.
Responsibilities
- Billing operations: Stripe configuration, subscription management, invoicing, handling edge cases (annual vs monthly billing, coupons, prorations, credits)
- Deal desk: Contract generation, approval workflows, discount guardrails, pricing execution
- Tooling: Own and optimize our contract platform (currently PandaDoc), Stripe, and CRM integration
- Process building: Create scalable workflows for hundreds of new customers/month and growing
- Revenue data integrity: Ensure clean handoffs to accounting, accurate reporting, and audit-ready records
Skills
- 1-3 years in Revenue Operations, Billing Operations, or Deal Desk at a B2B SaaS company
- Deep Stripe Billing experience—you've dealt with the edge cases and know how to structure subscriptions, coupons, and invoicing correctly
- Experience with contract platforms (PandaDoc, DocuSign, or similar) and CRM systems (Salesforce preferred)
- Track record of building processes from scratch in a fast-growth environment
- Strong attention to detail—billing errors are painful for customers and for us
- Comfortable working autonomously and making decisions with limited oversight
- Experience at a company that scaled from 7 figure to 8/9 figures ARR
- Familiarity with revenue recognition (ASC 606) basics
- Have evaluated or implemented billing middleware (Orb, Metronome, etc.)
Benefits
- Health, dental, vision + unlimited PTO
- Equity: Competitive early-stage equity package
Company Overview
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