Chico's FAS, Inc. is a retail company seeking a Sales Associate to support management in promoting a customer-focused sales culture. The role involves driving sales, providing excellent customer service, and maintaining operational excellence in the store.
Responsibilities
- Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires
- Maintains knowledge of current sales and promotions; maintains pricing and visual standards
- Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management
- Participates in visual directives including monthly store sets and sales floor maintenance
- Promotes the Most Amazing Personal Service (MAPS) principles and standards as demonstrated in our selling models and offers a cohesive omni channel experience
- Ensures prompt resolution of customer concerns
- Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices
- Reinforces buying decisions at the checkout and achieves add on goals including gift card sales
- Signs up clients for reward program
- Builds and maintains a solid customer following through clienteling and wardrobing
- Knows current product fit and style assortment offerings in store and on-line
- Maintains consistent client communication through utilization of our clienteling tools; Style Connect and Customer Book
- Supports replenishment activities that keep the store full and abundant
- Assists with locate fulfillment
- Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed
- Assist with boutique cleanliness and organization
- Promotes an inclusive, collaborative approach to problem solving
- Seeks personal developmental opportunities and readily solicits feedback
- Other duties as assigned
Skills
- High School diploma or equivalent
- For the following states: AZ, GA, ID, IL, KS, MS, MO, MT, ND, NV, OK, SD, TX, UT, and VA, must be 16 years of age or older
- For all other states, must be 18 years of age or older
- Excellent communication skills
- Excellent customer service skills
- Able to learn or adapt to technology provided by the company
- Strong organizational skills and ability to multi-task in a fast-paced environment
- Able to communicate with customers, Associates, and Management
- Regular attendance is essential to this position to ensure adequate coverage to meet company objectives
- Ability to work a flexible work schedule, including nights, weekends, and holidays is required
- Constant Walking/Standing- 67-100% of 8-hour shift
- Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
- Frequent Climbing- 34%-66% of 8-hour shift
- Retail or sales experience preferred
Company Overview
Our passion for fashion and desire to inspire confidence and joy have been guiding the creation of our women’s clothing, intimates, and accessories for more than 40 years. It was founded in 1983, and is headquartered in Fort Myers, FL, US, with a workforce of 10001+ employees. Its website is https://www.chicos.com/store/category/new+arrivals/cat40036/.
Apply Now