Seller Operations Specialist

About the Team At Trendyol Operations, we optimize systems, enhance efficiency, and harness technology to deliver seamless e-commerce experiences. From robotics to automation, we leverage cutting-edge solutions to meet the needs of millions. We work cross-functionally with teams across the business, turning ambitious goals into reality through data, speed, and teamwork. In a culture that values ownership, impact, and inclusivity, we grow together — as individuals and as a team. As a Seller Operations Specialist, you will play a key role in ensuring smooth collaboration between our sellers and internal teams. Your daily work will focus on monitoring operational algorithms, identifying potential seller issues, and providing timely solutions. You will support key accounts through proactive communication, training, and follow-ups, while also gathering feedback to improve processes. On a monthly basis, you will analyze seller performance, share results, and encourage adoption of value-adding processes such as fast delivery programs. This role requires strong coordination, problem-solving skills, and the ability to build lasting relationships with sellers. Responsibilities Coordinate with sellers to ensure customer orders are delivered on time and in full. Work closely with sellers and internal teams on product procurement and availability. Manage daily operational processes and maintain clear communication with sellers. Visit and train sellers on-site to improve operational standards and practices. Prepare and share operational quality metrics and performance reports. Monitor seller performance, follow up on improvement areas, and lead related projects. Support the coordination and implementation of operational processes in new countries. Expected Qualifications Bachelor’s degree in Engineering, Management, or a related field. Extensive experience in supplier or seller management. Strong command of MS Office, especially Excel. A data-driven mindset with strong analytical and problem-solving skills. Excellent communication and collaboration skills; proven team player. Fluency in English and Arabic communication, both written and verbal. Additional Information What We Offer - Hybrid working model with flexibility: a schedule that helps you find the right balance between flexibility and team bonding, including work-from-abroad opportunities and a summer working model. - Customisable FlexBenefits budget: Adjust your daily meal allowance, choose your health insurance package (and extend it to your spouse or children), and pick from additional benefits like fuel support or Trendyol shopping credits. - Well-being support: Access to location-based in-house doctors, as well as psychologist and dietitian support, and HPV vaccination provision. - Personalised training allowance and learning opportunities: Use your annual budget for any training or conference of your choice, explore our Learning Management System (LMS) anytime, and join in-person learning sessions offered throughout the year. - Responsibility from day one: Take full ownership from the start in a culture where every voice is heard and valued. - A diverse, international team: Collaborate with global peers across our offices in Berlin, Amsterdam, Dubai, and beyond, in a startup-spirited and collaborative environment. - Opportunities to grow with the best: Tackle meaningful challenges, develop through hands-on experience, and grow with the support of expert guidance and global mentoring. - Meaningful connections beyond tasks: Be part of team rituals, events, and social activities that help us stay connected and inspired. Take the Next Step If this role excites you, apply today, we look forward to taking the next step with you. Want to get to know the team better first? Explore our Career Website, LinkedIn , or YouTube to learn more about #LifeatTrendyol and how we work.