Join our team at Wayfair as a Senior Business Development Specialist, where you'll play a key role in transforming the way businesses shop for their spaces. As a trusted partner to local businesses, you'll leverage your sales expertise to drive growth, build relationships, and unlock the full potential of our B2B customers. With a competitive hourly compensation of $24/hr, this is an exciting opportunity to make a real impact and take your career to the next level.
In this dynamic role, you'll blend sales development, community building, and hands-on customer support to grow our professional customer base. You'll connect with new prospects, activate and grow business from existing accounts, and collaborate with in-store teams to bring large-scale projects to life. If you're a driven and strategic thinker with a passion for sales and customer engagement, we want to hear from you.
Key Responsibilities:
- Grow the B2B business by building relationships with local Wayfair Professional customers through prospecting, cold calling, and community engagement
- Engage local Wayfair Professional customers by promoting the value of our in-store experience and connecting them with our Design Specialists
- Prospect net-new customers through online research, walk-ins, and cold outreach, and help them get started with Wayfair Professional
- Build local partnerships with area business associations, real estate developers, and design industry organizations to drive growth and awareness
- Coordinate events and identify opportunities for community engagement to showcase Wayfair's offerings and expertise
- Support B2B projects in-store by acting as the go-to B2B expert for store teams and customers, and providing guidance on program questions and complex orders
- Enable the team by educating associates on B2B tools, benefits, and workflows, and collaborating with in-store and virtual Sales teams to ensure a seamless customer experience
Requirements:
- 2-3 years of general sales experience with a proven track record of hitting or exceeding goals, preferably in B2B development or trade environments
- 1-2 years of retail experience working with customers, ideally in high-touch or specialty sales settings
- Excellent communication and interpersonal skills, with the ability to build rapport over the phone, in person, or via email
- Strong organizational and time management skills, with the ability to juggle multiple priorities and deadlines
- Strategic thinking and problem-solving skills, with the ability to identify opportunities and drive growth
- Familiarity with CRMs (Salesforce), POS systems, and productivity tools like Google Suite
- Bachelor's degree required
- Flexible availability to work full-time, including peak business hours, and ability to travel locally as needed
What We Offer:
- Competitive pay and regular opportunities for performance-based increases and bonuses
- Career growth and professional development opportunities to help you grow with us
- Comprehensive health benefits, including medical, dental, and vision insurance, starting on your first day
- Paid time off and 401(k) with company match to support your work-life balance and future plans
- Tuition reimbursement and Wayfair employee discount to help you learn and grow
- Parental leave options and a supportive work environment to help you thrive
At Wayfair, we're committed to creating a diverse and inclusive workplace where everyone can thrive. We're an equal opportunity employer and welcome applications from all qualified candidates. If you're ready to drive impact, grow your pipeline, and help businesses bring their visions to life, apply now to join our team!
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