Overview:
Blue Yonder is currently seeking a Sr. Collections Specialist to join the Order to Cash team. The role will be based in Poland
Scope:
To manage a ledger of customer accounts and ensure timely payment of invoices to contracted terms
To field queries from customers and, working with internal teams, manage resolution of disputes
Our current technical environment:
Systems used include Workday, Salesforce, Excel
What you’ll do:
Pursue payment of invoices and related credits, debits, cash on account, etc. for assigned accounts.
Resolve client issues and disputes, directing appropriately to initiating departments. Follow up with those departments, to ensure timely resolution and collections of cash
Articulate communications through phone calls, emails and dunning letters as appropriate.
Manage a heavy portfolio of accounts across the UK and Poland
Run AR Aging reports, analyse and prioritize, and plan your work effectively and efficiently
Communicate major disputes and payment delays to management when appropriate
Collaborate with the other Order to Cash departments, including but not limited to Credit Approvals, Billing and Contract Entry
What we are looking for:
Around 3 years A/R collections experience required
Fluent in English
Advanced systems knowledge in the area of Accounts Receivable
Knowledge of A/R reconciliations and adjustments
Intermediate Excel experience
Salary: 6,679 - 8154 PLN per month (Gross)
Location: Poland, remote first with access to office
Our Values
If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.