Senior Data Analyst, Onboarding

Description: • Own the development of a robust reporting framework for Onboarding, bringing structure and scalability to a currently fragmented ecosystem • Partner closely with onboarding, product, and data teams to define key onboarding metrics, build dashboards, and enable self-serve analytics • Identify bottlenecks, inefficiencies, and opportunities across the onboarding journey using data • Deliver insights to stakeholders across the company, from front-line teams to senior leadership, to inform strategic decisions and process improvements • Develop, maintain, and optimize reporting tools in Looker (or other BI tools), ensuring data is both reliable and actionable • Collaborate with data engineers and analytics engineers to model onboarding data and ensure pipelines are accurate and aligned with business logic Requirements: • Bachelor's degree in a quantitative field (e.g. Math, Economics, Computer Science, Engineering, etc.) • 5+ years of experience in an analytical role, with at least some exposure to operational or product-facing analytics • Advanced SQL skills and experience working with large datasets • Excellent communication skills and a proven ability to turn complex data into compelling narratives for a range of stakeholders • Experience with BI tools (we use Looker) and dashboard development • Familiarity with data modeling, metric design, and scalable reporting architectures • Comfort operating in ambiguity and helping define success metrics where none yet exist • Experience with dbt, LookML, and version control tools (Git, GitHub, etc.) • Prior experience in high-growth B2B SaaS environments • Familiarity with customer journey analytics and lifecycle tracking Benefits: • Stock grant opportunities dependent on your role, employment status and location • Additional perks and benefits based on your employment status and country • The flexibility of remote work, including optional WeWork access Apply tot his job