Work Flexibility: Field-based
Department: Customer Solutions - we’re allies for growth working through coordination, driving innovation and creating lasting value.
The Sr Enterprise Account Manager is responsible for enterprise-level contracting and account management through Corporate Supply Chain relationships within named Integrated Delivery Networks (IDNs) in a defined region. The role owns a defined portfolio of Stryker businesses and serves as the primary point of contact to Supply Chain, simplifying and accelerating the buying process across divisions while driving profitable growth and access.
Key Responsibilities
Account Management
- Serve as the primary Supply Chain contact for assigned IDNs and portfolio, maintaining routine communication with divisional sales teams.
- Build and reinforce relationships with contracting, value analysis, supply chain leaders, and key clinicians to ensure preferred access.
- Lead pricing proposals, negotiations, contract execution, implementations, and optimization across portfolios.
- Apply analytics to identify conversion opportunities, monitor progress, and report outcomes internally and externally.
- Coordinate cross-divisional strategies with Portfolio teammates, Strategic Sales, and Business Unit liaisons.
Sales & Growth
- Deliver IDN objectives for growth, preferred vendor agreements, and performance metrics.
- Lead or support Portfolio Business Reviews and develop annual account plans and opportunity roadmaps.
- Protect price, grow share, and improve compliance through proactive contract management and renewal planning.
Contract Implementation & Operations
- Partner with Contract Enablement, Finance, Legal, National Accounts, and Strategic Sales to execute compliant agreements.
- Support contract activation, pricing changes, amendments, orders, and invoicing through effective delegation.
- Maintain working knowledge of capital equipment, disposables, implants, financial and service offerings, and GPO positions.
Problem Resolution & Value Creation
- Resolve enterprise supply chain issues across IDN facilities in coordination with local sales teams.
- Identify and deliver non-price value through programs, initiatives, and aggregated solutions that enhance the customer experience.
Training & Development
- Stay current on market trends, competitive dynamics, and customer needs; attend industry and company meetings as appropriate.
- Adhere to corporate policies, legal processes, and AdvaMed guidelines.
- Create and execute an annual development plan aligned to the evolving healthcare market.
Qualifications
- Bachelor’s degree in business, marketing, or related field required; MBA or advanced degree preferred.
- 10+ years of experience required with a minimum of 5 years in medical device sales and/or marketing preferred; demonstrated cross-divisional leadership preferred.
- Proven success with complex customers, including regional collaboratives and IDNs; strong executive presence.
- Deep understanding of medical device markets (capital, disposables, and implantables).
- Excellent analytical, negotiation, communication, and time-management skills.
Compensation
- $179,100 - $388,050 salary plus bonus eligible + benefits. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors. .
Travel Percentage: 30%
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.
Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.