What to Expect
Rate: $7.00 – $8.00 USD per hour.
Hours: Part-time (20 hours per week).
Format: Remote, virtual support role offering a ground-floor opportunity to become the operational backbone of a tight-knit team.
Collaboration: Working directly alongside the owner, Tyrone, and the operations lead, Dahlene, in a fast-moving environment.
About the Role
This isn't your average virtual assistant role. We run a freight and logistics operation that moves exceptionally fast, and we need a high-caliber CoWorqer who can stay two steps ahead.
We are looking for a structurally minded, process-driven remote worker to serve as our Senior Executive Assistant. Your main mission is to clear the operational noise, bridge communication gaps, and protect team momentum so our assets keep moving without friction. If you thrive in high-stakes environments where details matter, systems must be built to last, and accountability is absolute, you will find your stride here.
What You'll Be Doing
Operational Coordination: Keep administrative workflows, operations, and day-to-day communications flowing seamlessly between ownership, leadership, the dispatcher, and the active fleet.
Load-Board Contingency: Stand ready to step in confidently and cover load-board bookings whenever the dispatcher is unavailable, ensuring zero downtime for our trucks.
Broker Relations: Monitor, screen, and professionally return broker phone calls promptly via a dedicated Google Voice line.
Driver Onboarding Architecture: Take point on successfully onboarding new drivers while simultaneously designing and building a repeatable, structured driver onboarding system from scratch.
Systems Optimization: Proactively audit daily workflows, identify operational gaps, and design sustainable processes to close them.
What We're Looking For (Non-Negotiables)
Freight & Logistics Industry Mastery: Direct, proven experience in the US freight, logistics, or trucking sectors. You must understand industry standards and speak the language fluently from Day 1.
System-Builder Mentality: Strong operational instincts with a track record of creating reproducible SOPs and workflows rather than just executing manual tasks.
Direct Communication Style: Exceptional verbal and written English skills. Your communication is clear, concise, professional, and entirely free of fluff or dropped balls.
High-Accountability Mindset: Highly organized and detail-driven. You naturally notice what others miss, take complete ownership of metrics, and focus entirely on clean outcomes.
Autonomous Operator: A true self-starter who commands processes confidently without hand-holding, yet possesses the strategic self-awareness to ask the right questions when navigating complexity.
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