The VEYER Customer Success organization is an innovative new business approach to maximize customer satisfaction for existing customers which results in increased loyalty, revenue and reduced churn. A Customer Success Lead / Sr. Lead is a business savvy professional responsible for developing and maintaining positive relationships with multiple contacts, including key stakeholders. Responsible for fully understanding the customers goals, , and working closely with sales, solutions and operations to fulfill the customers’ needs throughout the customer journey.
They act as a bridge between the Sales and Customer Service teams, and help customers achieve their goals with VEYER Logistics services. The common duties and responsibilities of a Sr. Customer Success Lead are:
To be a successful Manager, Sr. Customer Success, you need to have excellent communication and interpersonal skills, as well as Supply Chain knowledge to educate/promote the services VEYER is selling. You also need to have a customer-centric mindset, a problem-solving attitude, and a passion for helping customers succeed.
Primary Responsibilities:
Education & Experience:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
About The ODP Corporation
The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; and Veyer, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.
Pay, Benefits & Work Schedule
The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Application Deadline
The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.
Equal Employment Opportunity
The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.
Apply Now