We are seeking an experienced and strategic individual to fill the hybrid role of Field Lead, Voice of Customer (VOC) Industry Expert and Sales Engineering. The ideal candidate possesses deep, multi-year expertise in the Voice of Customer space combined with significant experience in Sales Engineering (SE) and SE leadership. This role requires a proven track record of developing and implementing high-impact pre-sales strategies and technical enablement programs.
Requirements
- Significant, multi-year professional experience (e.g., 8+ years) in the Voice of Customer (VOC) industry, including deep understanding of common platforms, methodologies, and best practices
- Proven experience in a Sales Engineering or Pre-Sales technical role (e.g., 5+ years), with a strong track record of overachieving revenue targets
- Prior experience in a leadership or mentorship capacity within a Sales Engineering organization is required
- Experience collaborating with Product Management, Marketing, and Sales to develop and execute GTM plans
Benefits
- Medical, Dental, Vision Insurance
- FSA, DCFSA, and HSA accounts
- Employee Assistance Programs (EAP)
- Telehealth options
- Voluntary Life & AD&D, STD, LTD, Critical Illness and Accident
- Wellness Perks - discounts on a top-rated fitness app and Healthy Rewards program.
- Discounts on Pet Insurance
- 401k (with employer match) and Options / Equity
- 13 company holidays
- Unlimited Paid Time Off
- Sick leave
- Parental/Adoption Leave
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