Senior/Manager, Omni Customer Enablement & Syndication

About the position Responsibilities • Prioritize and execute timely new item set up and syndication of GDSN product information and digital shelf content to key customers • Leverage strong expertise in Salsify workflows and Syndigo to enable seamless digital shelf content publishing and auditing • Identify process improvement opportunities to drive efficiency in both GDSN and content syndication workflows • Partner closely with managed services partner to ensure flawless execution of customer syndication • Act as the central point of contact for the Sales team and eCommerce Managers to review GDSN submissions and digital shelf optimizations • Conduct regular customer audits and track compliance to ensure completeness of customer GDSN submissions and product pages • Use project management tools to track ongoing syndication progress • Define best practices for managing digital assets in Salsify for increasing usability • Lead the data gap audit process to ensure data integrity and of master data • Conduct regular content gap analyses, customer requirement reviews, and SKU prioritization to inform content production priorities • Hold teams accountable to product life cycle deadlines across stakeholders • Lead integration between DAM system and Salsify, coordinating with stakeholders to ensure the secure and efficient transfer of our digital assets • Train team members on how to effectively use Salsify catalog, access assets • Host trainings to ensure team workflows have visibility and drive closer integration with cross-functional partners and stakeholders • Lead Data Governance SteerCo to ensure we fulfill all customer requirements, data gaps, attribute needs to successfully syndicate • Serve as key liaison between digital shelf content production and customer teams to ensure compliance across top customers • Support the Digital Shelf Content team in developing and executing industry-leading content strategies. Requirements • Strong working experience in Salsify, Syndigo, and 1WS • Ability to manage both high-level conversations and low-level details • Experience in data governance and content compliance • Proven track record in project management and process improvement • Strong analytical skills for root cause analysis and data quality issues Nice-to-haves • Experience in eCommerce and digital marketing • Familiarity with GDSN and digital shelf strategies • Knowledge of customer relationship management tools Benefits • Remote work flexibility • Professional development opportunities • Health insurance coverage • 401k retirement plan Apply tot his job