The Specialist III oversees the assembly and national distribution of learner and faculty skills kits, ensuring timely and accurate delivery across all locations. This role manages large-scale kit preparation and coordinates with vendors, internal teams, and logistics partners to maintain operational excellence. The Specialist III acts as a central point for kit distribution, bridging the operational work of Specialist II and the oversight provided by the Senior Specialist.
Key Responsibilities:
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Oversee the assembly of mass learner and faculty kits in alignment with organizational standards and timelines.
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Coordinate with vendors and logistics partners to ensure nationwide distribution of kits, maintaining accuracy and timeliness.
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Monitor inventory levels at national distribution points and facilitate restocking or replenishment as needed.
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Conduct quality assurance checks on all kits prior to shipment, ensuring completeness and compliance with specifications.
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Collaborate with Specialist II staff to ensure smooth handoff from sub-kit assembly to national distribution.
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Maintain accurate records of kit assembly, shipment, and delivery using CRM, SharePoint, and other tracking systems.
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Identify and troubleshoot issues in assembly or distribution, escalating to Senior Specialist or Supervisor as necessary.
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Support process improvement initiatives to optimize efficiency, reduce errors, and enhance vendor and internal team coordination.