Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
Immunodiagnostics Division (IDD) – Thermo Fisher Scientific
Thermo Fisher Scientific’s Immunodiagnostics Division (IDD) is dedicated to dramatically improving the management of allergy, asthma, and autoimmune diseases through advanced diagnostic technologies and deep clinical expertise. With industry-leading scale, unmatched commercial reach, and a global footprint, we help healthcare partners solve complex challenges and improve patient outcomes.
Position Summary
The Senior National Account Executive is responsible for managing and supporting strategic national account relationships within the Immunodiagnostics Division, with a strong focus on enabling execution that drives growth aligned to the Annual Operating Plan (AOP). This role supports the development and execution of national account strategies and initiatives designed to achieve growth objectives across key business priorities.
The role serves as a key liaison between national account partners and internal cross-functional teams, working collaboratively to ensure strategic plans, programs, and initiatives are aligned and executed effectively to support revenue growth, portfolio expansion, and operational excellence.
The individual partners closely with the National Accounts team and internal stakeholders across Sales, Marketing, Science and Technology, Technical Support, Engineering, IT, Facilities, Procurement, and Supply Chain to translate strategy into execution.
This position requires proactive identification of opportunities, coordination of resources, and resolution of operational issues to ensure national account initiatives are delivered on time and in a manner that supports achievement of growth goals, customer satisfaction, and long-term partnership success.
Location & Travel
This is a remote, home office-based position. We welcome qualified candidates located anywhere within the United States. The role requires approximately 70% travel, including frequent overnight travel to customer sites and internal meetings. Preference will be given to candidates who reside within reasonable commuting distance of a major commercial airport to support efficient nationwide travel.
Key Responsibilities
Manage and support assigned national account relationships, ensuring consistent execution of strategic and operational initiatives
Support the development and execution of national account strategies aligned to AOP growth priorities
Coordinate cross-functional resources to enable successful execution of portfolio expansion, new program launches, and nationally driven initiatives
Serve as a primary point of contact for operational and execution-related topics with national account partners
Facilitate timely resolution of operational, logistical, and implementation issues impacting national account performance
Identify risks, gaps, and opportunities that may impact growth, execution, or customer experience and proactively drive solutions
Partner closely with Sales, Marketing, Science and Technology, Technical Support, Engineering, Customer Support, Procurement, and Supply Chain teams to deliver a seamless partner experience
Communicate effectively with partner stakeholders across operational, procurement, and corporate functions
Operate effectively within a matrixed organization, influencing outcomes without direct authority
Measurable Outcomes
Success in this role will be measured by:
Execution of Annual Operating Plan (AOP) initiatives aligned to national account strategies
Achievement of growth-supporting milestones across portfolio expansion, program launches, and strategic initiatives
Effective cross-functional collaboration and execution resulting in timely, high-quality delivery of national account programs
Responsiveness and effectiveness in resolving operational issues impacting national account performance
Consistency and quality of national account execution, supported by internal metrics and partner feedback
Identification and advancement of strategic opportunities that contribute to revenue growth and long-term partnership value
Minimum Requirements / Qualifications
Ability to work independently from a home office with approximately 70% travel across the United States
Strong national account management and strategic execution capabilities
Excellent written and verbal communication skills, with the ability to present to senior partner stakeholders
Demonstrated strategic, analytical, and problem-solving skills
Proven ability to build and sustain strong internal and external relationships
Comfort operating within a highly matrixed environment
Strong knowledge of the laboratory diagnostics industry and competitive technologies
Working understanding of healthcare delivery and the healthcare marketplace
Non-Negotiable Requirements / Qualifications
Bachelor’s degree
Minimum of 10 years of successful sales and/or account management experience in the diagnostics or medical device industry