Job Description:
• Prepares and submits vouchers.
• Completes special claims.
• Provides personalized customer service to vendors, contractors and coworkers regarding property requests, payments, and obligations.
• Provides outstanding customer service and answers any questions about billing statements and refund payments.
• Investigates and resolves outstanding travel pay issues.
• Implements policies to improve efficiency.
• Prepares, interprets, and presents financial statements for senior management.
• Perform other assigned duties.
Requirements:
• Bachelor’s degree or similar work experience required.
• At least 3+ years of affordable housing experience (e.g., Section 8/202/811/LIHTC/Bond/multilayered programs).
• Review, interpret, and apply federal, state, and local housing regulations.
• Ability to provide empathy and cultural humility to diverse populations.
• Ability to multi-task and complete multiple assignments.
• Demonstrate professional written and verbal communication skills.
• Proficiency in Microsoft Office Suite, Yardi software, RealPage and HUD (Housing and Urban Development) Web Access security system.
• Expert knowledge of the principles, techniques, and practices of HUD subsidized housing programs; specifically Housing Choice Voucher program.
• Bilingual in Spanish/English communication preferred.
Benefits:
• Generous employer contribution for Medical Insurance through Meritain Health.
• Employer Paid Vision Plans.
• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%.
• 12+ paid Holidays.
• 15 days of PTO.
• 7 Sick days.
• Employer Paid Life Insurance.
• Flexible Spending Account.
• Nationwide Pet Insurance.
• Disability Insurance.
• Laser Correction Discount.
• Employee Discounts on appliances, apparel, and more.