About careerzynith – Pioneering the Future of Home Improvement
careerzynith is a Fortune 50 leader in the home‑improvement sector, serving millions of customers each week across the United States. With a legacy of innovation, a robust portfolio of over 1,700 retail locations, and a thriving digital ecosystem, careerzynith empowers homeowners, DIY enthusiasts, and professional contractors to transform spaces and build dreams. Our commitment to community, sustainability, and next‑generation talent development makes careerzynith not just a retailer, but a catalyst for positive change in the neighborhoods we serve.
Why This Role Matters
As the Manager, Customer Insights for careerzynith Media Networks (LMN), you will be the analytical engine that drives smarter media investments for our clients. You will partner directly with advertisers, agencies, and internal sales teams to translate raw data into actionable strategies that grow spend, improve ROI, and deepen the connection between brands and the careerzynith shopper. Your insights will shape the future of omnichannel advertising, influence product roadmaps, and elevate the overall performance of the careerzynith retail media business.
Key Responsibilities
- Strategic Learning Plans: Design and execute annual learning roadmaps that align with client objectives, market trends, and careerzynith’s growth targets.
- Quarterly Business Reviews (QBRs): Lead comprehensive QBR sessions with top-tier advertisers, presenting performance metrics, growth opportunities, and strategic recommendations.
- Subject‑Matter Expertise: Serve as the go‑to authority on media performance reporting for internal LMN partners, the broader careerzynith enterprise, and external agency stakeholders.
- Data Synthesis & Storytelling: Consolidate data from disparate sources—ad tech platforms, sales systems, shopper behavior tools—and craft compelling narratives that guide future media spend.
- Best‑Practice Development: Oversee the creation of standardized reporting templates, visualization dashboards, and insight frameworks that become the benchmark across careerzynith.
- Omnichannel Insight Integration: Aggregate insights from digital, in‑store, and emerging channels to support sales, account management, and product teams.
- Product & Ad‑Tech Collaboration: Partner with Product Management and Engineering to influence roadmap priorities based on client feedback and analytical needs.
- Leadership Communication: Present strategic findings to senior leadership (VP‑level and above), ensuring alignment with corporate objectives and fostering cross‑functional buy‑in.
- Team Mentorship: Coach junior analysts, promote a culture of curiosity, and champion continuous learning within the Customer Insights & Analytics group.
Essential Qualifications
- Bachelor’s degree in Business, Marketing, Finance, Statistics, Econometrics, Information Sciences, or a related quantitative discipline.
- Minimum 5 years of hands‑on experience in insights and analytics, with at least 3‑5 years focused on retail media or broader media analytics.
- Proven track record of translating complex data sets into clear, actionable business recommendations.
- Strong project‑management skills, including the ability to prioritize multiple initiatives and meet tight deadlines.
- Expertise in storytelling with data—delivering presentations that are both visually engaging and strategically persuasive.
- Hands‑on experience with A/B testing methodologies and experimental design.
- Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and data‑visualization tools such as Tableau, Power BI, or equivalent.
- Familiarity with SQL or similar query languages for data extraction and manipulation.
Preferred Qualifications
- Master’s degree in Market Research, Behavioral Psychology, Business Administration (MBA), or a related field.
- Demonstrated leadership experience—building and guiding high‑performing analytics teams that deliver measurable business impact.
- Experience managing globally distributed teams and navigating cross‑cultural collaboration.
- Background in a retail environment, with an understanding of shopper behavior, merchandising, and in‑store activation.
- Proficiency with advanced analytics/research platforms such as SPSS, SAS, Qualtrics, Sawtooth, or similar.
Core Skills & Competencies
- Analytical Rigor: Ability to work with large, complex data sets, perform statistical analysis, and derive insights that drive revenue.
- Strategic Thinking: Vision to see the big picture while executing detailed tactical plans.
- Communication Excellence: Clear, concise, and persuasive verbal and written communication tailored to diverse audiences—from technical analysts to C‑suite executives.
- Collaboration: Strong partnership mindset, working fluidly with sales, product, ad‑tech, and agency teams.
- Innovation: Curiosity to explore emerging measurement techniques, attribution models, and data‑driven storytelling formats.
- Adaptability: Comfort thriving in a fast‑paced, evolving media landscape.
Career Growth & Learning Opportunities
careerzynith invests heavily in the professional development of its people. In this role, you will have access to:
- Mentorship from senior leaders in the Media Networks division and the broader careerzynith analytics community.
- Sponsored certifications in advanced analytics, data visualization, and digital advertising measurement.
- Opportunities to lead cross‑functional initiatives that influence product strategy and go‑to‑market plans.
- A clear career ladder—from Manager to Director of Customer Insights, and eventually to senior leadership roles overseeing the entire retail media ecosystem.
Work Environment & Culture at careerzynith
careerzynith fosters an inclusive, collaborative, and forward‑thinking workplace. Whether you work from a flagship store, a corporate office, or remotely, you will be part of a community that values:
- Diversity & Inclusion: A culture where every voice is heard and diverse perspectives drive innovation.
- Flexibility: Remote‑friendly policies (with geographic restrictions for certain roles) that support work‑life balance.
- Community Impact: Programs that empower employees to give back through volunteerism, mentorship, and sustainability initiatives.
- Recognition & Rewards: Regular acknowledgment of achievements through awards, spot bonuses, and public celebrations.
Compensation, Perks & Benefits
careerzynith offers a competitive salary range of $95,500 – $159,200 annually, commensurate with experience, education, and location. In addition to base pay, you can expect:
- Performance‑based bonuses tied to client growth and media ROI.
- Comprehensive health, dental, and vision coverage for you and your dependents.
- Retirement savings plans with company matching contributions.
- Generous paid time off, parental leave, and flexible holiday schedules.
- Employee discount programs for careerzynith products and services.
- Learning stipends, tuition assistance, and access to internal training platforms.
- Wellness resources, including mental‑health support, fitness class reimbursements, and ergonomic home‑office allowances.
Eligibility & Equal Opportunity Statement
careerzynith is an equal‑opportunity employer. We evaluate all applicants without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. Candidates with arrest or conviction records will be considered in accordance with applicable fair‑chance ordinances.
Remote positions have specific location restrictions: careerzynith hourly remote associates cannot reside in Alaska, California, or Hawaii; careerzynith salaried remote associates cannot reside in Alaska or Hawaii.
Ready to Shape the Future of Retail Media?
If you are a data‑driven storyteller with a passion for retail media, a knack for turning insights into revenue, and a desire to work at a company that values innovation and community, we want to hear from you. Join careerzynith and help brands connect with millions of shoppers while advancing your own career in a dynamic, supportive environment.
Apply Now – Become a Key Driver of Insight‑Powered Growth at careerzynith!
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